El Balcón

Great staff and breakfast

Beautiful, historic

The beds are very short for taller people. Very loud at night if your room is next to the street or the neighboring yard.

Lovely boutique -style hotel within ten minutes walk of central Cusco but high up with fine views of the city. Rooms are comfortable and staff very helpful. Juanita and Nelly who run the restaurant serve up wonderful breakfasts and are attentive to your every need. They also provide evening meals too .

We had the best experience at El Balcon! This was such a good stay and the staff was amazing at every corner. The restaurant, run by Juanita and assisted by Nelly was some of the best food we had in Peru. Everything is homemade, organic, and delicious!! There is also laundry services which was so helpful after days of dirty hiking gear. Thank you for your hospitality, El Balcon staff!!

Sehr liebe kleine Anlage! Sehr gutes Frühstück!

Wir hatten ein Zimmer mit Außenwand zur Straße und die Autos auf der Straße waren besonders in der Früh und am Abend etwas laut..

I cannot recommend this property enough. Absolutely incredible.

I am a little late writing this review, but I only have great things to say. It was four of us, we had two rooms. Since the time I booked the reservation (I called the hotel, I wanted to make sure they had available what I was looking for), Anali was very helpful, professional, and accommodating. Francisca, confirmed my booking processing the payment and sent me the receipt and offered additional help (this doesn’t always happen). When we arrived, Maria was able to rush our rooms and have them ready early (since they were already empty). We stayed a total of three nights, one night and then two nights after our five day trek. We left our luggage at the hotel, when we came back, our luggage was already in our rooms. My husband was not feeling well after the trek and we needed ice, Anali was able to get ice for us and arranged for the ice to be delivered to our room. I have worked at luxury hotels for over ten years, and have stayed at multiple of their properties; based on my previous experience I can say the service I experienced at El Balcon was one of the best. Every one was very kind, went above and beyond to ensure we were comfortable and taking care of. Loved the amenities in the room, such as the bottles with water, basket with fruit, baby alpaca blanket, robes. Breakfast was simple, but fresh and good. Marleni, at the restaurant was very welcoming. We had a wonderful stay. I will definitely stay at El Balcon when I go back to Cusco, I know I will be taken care of by the best. Thank you so much to the team for a memorable experience. Rita L

Solo il giardino, carino, in mezzo alla struttura.

Camere datate, mobili anni 50/60 in pessime condizioni, odore di muffa e di vecchio nelle camere, bagni vecchi da ristrutturare, colazione mediocre. Una delle due camere con vetro finestra bagno rotta.

Very friendly and attentive staff, helped us book taxis as needed, breakfast buffet was high quality and included made-to-order eggs or pancakes, and close to the city center. Plus the view of the city from the second level is so beautiful.

From the outside this property is unassuming. Once you enter, it’s a whole other world. The staff were friendly and Juanita’s brownies hit the spot. The hotel is quaint and unique. The staff provided an early morning snack to go for our early tour departure. They held luggage for other travelers as well. The location is within a walking distance of the main square, restaurants and shopping. Highly recommend!