Hope Hotel and Richard C. Holbrooke Conference Center

Excellent breakfast; outstanding waitress!

The mattress was a bit dated.

I booked a double room with a double bed for a family of four through Booking.com and paid in advance. Upon checking in and entering the room, I was surprised to find only one bed and a sofa, not two beds as expected. When I brought this up with the staff, they insisted the room was "technically" a double room because the sofa was a pull-out bed. I was extremely disappointed by their dismissive attitude, which made me feel foolish for expecting a proper double room. With We had no choice but to settle for the room, which left two of us sleeping on an uncomfortable sofa bed filled with springs. The worst part was the repeated insistence that the room met the description, without any acknowledgment of the inconvenience or offer of a price adjustment. While the property itself seemed decent, this experience left a bad impression.

Plenty of parking and just outside the gate to WPAFB.

I was traveling with my dog. The website stated "charges may apply" so I called directly to the hotel to ask what the charges might be. The woman responded that there would be no additional charge; however, when I arrived at the hotel I was informed that an additional $75 charge would be added for the dog. NOT dog friendly!!!

Perceived value.

There was a periodic machinery noise. After 11:00 I contacted desk; several tries. Ended up changing rooms to a different wing. The desk staffer KNEW about the noise because he'd stayed in that wing to keep working during a snow storm. So staff knows about the issue but doesn't address it, only reacts to a complaint. So two rooms to clean. TV remote didn't match up with set in the second room. Too late at night to care.

The overall location to Wright Patterson AFB

The snacks & drinks prices were a little high