Viktorija Hotel

It was ok. The hotel is in a great spot by trams or walking distance to down town. The breakfast was good. Friendly staff.... the only thing is the room could have been cleaned better while we were there.

Very outdated, needs attention. Not the friendliest staff. Cleaning could have been better, it wasn't pleasant feeling to find the previous customer's hair in the washing basin. Next time will add few more euros and will choose another hotel.

A very lovely hostel in Old Tallinn very close to all major attractions in Old Town. Free tea and coffee and a very cheap breakfast. Staffs very friendly! The only downside to this hostel was the internet connection. I could not get any connection in the room but you get better connection in the lounge area.

Classic east European old world charm, conveniently position in city, room and bedding clean. Ideally priced if travelling on a budget. Staff helpful and friendly. Very good cafes/eateries/bars offering excellent service at superb prices abound.

Job well done.

Basic but clean, only downside was the noisy road outside. Take some earplugs

The Hotel was very central and thus close to everything. Service good and very helpful so in these ways it was nice. The only thing I think they should do is invest some money in renewing the facilities or probably the whole building!

+ Clean rooms, excellent staff. Breakfast is also OK. Very good price for the value. Recommend. - Good audibility between rooms/hall

On arrival, I was informed that I couldn't register before 1pm (45 minutes) and they insisted I left my suitcase in their storage area. I sat in reception and waited. Others came and registered but when I protested, they told me I had to wait till 1 pm. At 1pm there was a young man already at reception encountering a problem. He had a South African accent, Italian passport and had flown in from Norway and had arranged for an item to be delivered to the hotel by courier to await him that hadn't arrived. The receptionist obviously didn't understand 'courier' and kept on saying, 'post' and staring blankly into her monitor. Some time before 4am I was woken to the sound of smashing of glass, sweeping of glass on stone, hammering and drilling. In the morning at reception, I reported this, to which they responded, 'You have broken a window?'. At breakfast there was dried eggshell stuck to my 'clean' cereal spoon. One morning, the lift on my floor refused to work so walked down the emergency stairs, only to discover that on the ground floor the exit door was locked. I walked back up to the first floor and managed to summon the lift from there.

This is an old style art deco hotel with some interesting paint combinations in the hallway, but the rooms are decorated quite pleasant. There is a small elevator. Parking is very limited and is 4 Euro per night. There are many pubs and restaurants in a 10 minute walking distance. Main tourist sites are about 30 minutes or so walk, but there is public transportation on the street behind. Good value for money. The staff were very helpful.