Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8 / 10 Guest Rating

The Balkan Jewel Resort, Trademark Collection by Wyndham

Razlog Valley, Razlog, 2760, Razlog, BG

The Balkan Jewel Resort, Trademark Collection by Wyndham - main view

About the Property

Luxurious Spa Retreat

Indulge in a relaxing spa experience with massages, body treatments, and facials. Unwind in the spa tub and sauna after a day on the slopes.

Convenient Amenities

Enjoy complimentary Wi-Fi, concierge services, and a ski shuttle for easy slope access. Dine at the restaurant, order room service, or savor a drink at the bar/lounge.

Comfortable Accommodations

Stay in a well-equipped guestroom with kitchenettes, memory foam beds, and premium bedding. Keep entertained with flat-screen TVs and stay connected with free Wi-Fi.

Ready to experience luxury and comfort at The Balkan Jewel Resort?

Facilities & Amenities

Full-service spa
Fitness facilities
Parasailing nearby
Arcade/game room
Hot springs nearby
Free WiFi
Terrace
Garden
Luggage storage
Sauna

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property is professionally cleaned.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Studio, 1 Twin Bed - Photo 1
Deluxe Studio, 1 Twin Bed - Photo 2
Deluxe Studio, 1 Twin Bed - Photo 3
Deluxe Studio, 1 Twin Bed - Photo 4
Deluxe Studio, 1 Twin Bed - Photo 5
1/5

Deluxe Studio, 1 Twin Bed

1 Twin Bed538-sq-foot room, located in an annex building, balconyLayout - Dining area and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

50 m2
Sleeps 4
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerKitchenetteDesk

Deluxe Club Twin Studio

Non-refundable
Breakfast Included
20% OFF$110.08

$88.06

Includes taxes & fees

Deluxe Club Twin Studio

Non-refundable
Half Board
20% OFF$185.14

$148.11

Includes taxes & fees
Superior Studio, Multiple Beds (Superior Studio) - Photo 1
Superior Studio, Multiple Beds (Superior Studio) - Photo 2
Superior Studio, Multiple Beds (Superior Studio) - Photo 3
Superior Studio, Multiple Beds (Superior Studio) - Photo 4
Superior Studio, Multiple Beds (Superior Studio) - Photo 5
1/5

Superior Studio, Multiple Beds (Superior Studio)

2 Twin Beds and 1 Double Sofa Bed646-sq-foot room, located in an annex building, balconyLayout - Dining area and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

60 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerKitchenetteDesk

Superior 2 Twin Beds Studio Attic with Sofa Bed

Non-refundable
Room Only
20% OFF$119.19

$95.35

Includes taxes & fees

Superior Twin Studio with Sofa Bed - Attic

Non-refundable
Breakfast Included
20% OFF$125.08

$100.06

Includes taxes & fees

Superior 2 Twin Beds Studio Attic with Sofa Bed

Non-refundable
Half Board
20% OFF$191.9

$153.52

Includes taxes & fees
Studio, 1 Twin Bed (Attic) - Photo 1
Studio, 1 Twin Bed (Attic) - Photo 2
Studio, 1 Twin Bed (Attic) - Photo 3
Studio, 1 Twin Bed (Attic) - Photo 4
Studio, 1 Twin Bed (Attic) - Photo 5
Studio, 1 Twin Bed (Attic) - Photo 6
1/6

Studio, 1 Twin Bed (Attic)

1 Twin Bed538 sq feet, located on the top floor Layout - Dining area and sitting areaInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

50 m2
Sleeps 4
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerKitchenetteDesk

Twin Studio Attic Suite With Sofa Bed

Non-refundable
Room Only
20% OFF$119.19

$95.35

Includes taxes & fees

Twin Studio Attic Suite With Sofa Bed

Non-refundable
Half Board
20% OFF$191.9

$153.52

Includes taxes & fees
Family Suite, 1 Twin Bed - Photo 1
Family Suite, 1 Twin Bed - Photo 2
Family Suite, 1 Twin Bed - Photo 3
Family Suite, 1 Twin Bed - Photo 4
Family Suite, 1 Twin Bed - Photo 5
Family Suite, 1 Twin Bed - Photo 6
1/6

Family Suite, 1 Twin Bed

1 Twin Bed700-sq-foot room, located in an annex building, balconyLayout - Dining area and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

65 m2
Sleeps 6
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerKitchenetteDesk

4 Twin Beds, Sofa Bed, Family Attic Suite

Non-refundable
Room Only
20% OFF$165.05

$132.04

Includes taxes & fees

Family Suite - Spa/Restaurant Access

Non-refundable
Breakfast Included
20% OFF$200.16

$160.13

Includes taxes & fees
Deluxe Studio, Multiple Beds, Non Smoking - Photo 1
Deluxe Studio, Multiple Beds, Non Smoking - Photo 2
Deluxe Studio, Multiple Beds, Non Smoking - Photo 3
Deluxe Studio, Multiple Beds, Non Smoking - Photo 4
Deluxe Studio, Multiple Beds, Non Smoking - Photo 5
1/5

Deluxe Studio, Multiple Beds, Non Smoking

2 Twin Beds and 1 Double Sofa Bed646-sq-foot room, located in an annex building, balconyLayout - Dining area and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

60 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerKitchenetteDesk

2 Twin Beds, Sofa Bed, Club Studio, Deluxe

Non-refundable
Room Only
20% OFF$88.88

$71.1

Includes taxes & fees

2 Twin Beds, Sofa Bed, Club Studio, Deluxe

Non-refundable
Breakfast Included
20% OFF$168.65

$134.92

Includes taxes & fees

Deluxe 2 Twin Beds Club Studio with Sofa Bed

Non-refundable
Half Board
20% OFF$177.36

$141.89

Includes taxes & fees
Studio, 1 Twin Bed - Photo 1
Studio, 1 Twin Bed - Photo 2
Studio, 1 Twin Bed - Photo 3
1/3

Studio, 1 Twin Bed

1 Twin Bed484-sq-foot room, located in an annex building, balconyLayout - Dining area and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

45 m2
Sleeps 4
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerKitchenetteDesk

2 Twin Beds, Sofa Bed, Studio Suite, Spa/Restaurant Access

Non-refundable
Room Only
20% OFF$101.56

$81.25

Includes taxes & fees

Club Studio Twin Room

Non-refundable
Breakfast Included
20% OFF$110.08

$88.06

Includes taxes & fees

Club Studio Twin Room

Non-refundable
Half Board
20% OFF$185.14

$148.11

Includes taxes & fees
Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access) - Photo 1
Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access) - Photo 2
Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access) - Photo 3
Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access) - Photo 4
Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access) - Photo 5
1/5

Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

2 Twin Beds and 1 Double Sofa Bed431-sq-foot room, located in an annex building, balconyLayout - Dining area and sitting areaInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

40 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerKitchenetteDesk

2 Twin Beds, Sofa Bed, Club Studio Room, Spa/Restaurant Access

Non-refundable
Room Only
20% OFF$88.88

$71.1

Includes taxes & fees

2 Twin Beds, Sofa Bed, Club Studio Room, Spa/Restaurant Access

Non-refundable
Breakfast Included
20% OFF$168.65

$134.92

Includes taxes & fees

2 Twin Beds Club Studio Attic with Sofa Bed

Non-refundable
Half Board
20% OFF$177.36

$141.89

Includes taxes & fees
Family Room, 1 Twin Bed - Photo 1
Family Room, 1 Twin Bed - Photo 2
Family Room, 1 Twin Bed - Photo 3
Family Room, 1 Twin Bed - Photo 4
Family Room, 1 Twin Bed - Photo 5
Family Room, 1 Twin Bed - Photo 6
Family Room, 1 Twin Bed - Photo 7
1/7

Family Room, 1 Twin Bed

1 Twin Bed646-sq-foot room, located in an annex building, balconyLayout - Dining area and sitting areaInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

60 m2
Sleeps 5
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerKitchenetteDesk

Deluxe Studio Suite

Non-refundable
Breakfast Included
20% OFF$125.08

$100.06

Includes taxes & fees

Deluxe Studio Suite

Non-refundable
Half Board
20% OFF$200.16

$160.13

Includes taxes & fees
Club Studio, 1 Twin Bed (Attic) - Photo 1
Club Studio, 1 Twin Bed (Attic) - Photo 2
Club Studio, 1 Twin Bed (Attic) - Photo 3
Club Studio, 1 Twin Bed (Attic) - Photo 4
1/4

Club Studio, 1 Twin Bed (Attic)

1 Twin Bed431 sq feet, located on the top floor Layout - Dining area and sitting areaInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability

40 m2
Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerKitchenetteDesk

Accessible Twin Club Studio With Sofa Bed

Non-refundable
Room Only
20% OFF$104.64

$83.71

Includes taxes & fees

Accessible Twin Club Studio With Sofa Bed

Non-refundable
Half Board
20% OFF$177.36

$141.89

Includes taxes & fees
Luxury Villa, Multiple Beds - Photo 1
Luxury Villa, Multiple Beds - Photo 2
Luxury Villa, Multiple Beds - Photo 3
Luxury Villa, Multiple Beds - Photo 4
Luxury Villa, Multiple Beds - Photo 5
1/5

Luxury Villa, Multiple Beds

3 Double Beds and 1 Double Sofa Bed1292-sq-foot room, located on the ground floor, furnished patioLayout - Dining area and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

120 m2
Sleeps 8
3 Double bed (131-150 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerKitchenetteDesk

3 Double Beds, Sofa Bed, Luxury Villa

Non-refundable
Room Only
20% OFF$190.44

$152.35

Includes taxes & fees
Deluxe Studio, Multiple Beds (Superior Studio) - Photo 1
Deluxe Studio, Multiple Beds (Superior Studio) - Photo 2
Deluxe Studio, Multiple Beds (Superior Studio) - Photo 3
Deluxe Studio, Multiple Beds (Superior Studio) - Photo 4
Deluxe Studio, Multiple Beds (Superior Studio) - Photo 5
1/5

Deluxe Studio, Multiple Beds (Superior Studio)

2 Twin Beds and 1 Double Sofa Bed646-sq-foot room, located in an annex building, balconyLayout - Dining area and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

60 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerKitchenetteDesk

2 Twin Beds, Sofa Bed, Superior Studio, Deluxe

Non-refundable
Room Only
20% OFF$101.56

$81.25

Includes taxes & fees

Deluxe Superior Twin Studio with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$125.08

$100.06

Includes taxes & fees

2 Twin Beds, Sofa Bed, Superior Studio, Deluxe

Non-refundable
Half Board
20% OFF$191.9

$153.52

Includes taxes & fees
Deluxe Suite, 1 Twin Bed - Photo 1
Deluxe Suite, 1 Twin Bed - Photo 2
Deluxe Suite, 1 Twin Bed - Photo 3
Deluxe Suite, 1 Twin Bed - Photo 4
Deluxe Suite, 1 Twin Bed - Photo 5
1/5

Deluxe Suite, 1 Twin Bed

1 Twin Bed646-sq-foot room, located in an annex building, balconyLayout - Dining area and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, cable channels, and DVD playerFood & Drink - Kitchenette with refrigerator, stovetop, oven, and cookware/dishwareSleep - Memory foam bed, premium bedding, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, single sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping, climate-controlled heating, and ceiling fanAccessibility - Tile flooring in roomNeed to Know - Limited housekeepingNon-SmokingRoom is accessed via exterior corridors and room/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

60 m2
Sleeps 6
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVHair dryerKitchenetteDesk

Deluxe Family Suite with 4 Twin Beds and Sofa Bed

Non-refundable
Room Only
20% OFF$191.9

$153.52

Includes taxes & fees

Guest Reviews

8
Excellent43 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

W
Wan Ju
Verified booking
family
Standard Room
Stayed in Jun 7, 2025

"Good"

2.0

The room is not updated. Mattresses are too old with spring coil noise once you sit on. Room is big but many things are out of orders such as bedside table lights are not on, no power charging sockets. Shower is very small.

Helpful?
E
eric
Verified booking
Standard Room
Stayed in Jun 3, 2025

"Excellent"

8.0

Grand appart et chouette piscine interieure

Helpful?
Y
Yordan
Verified booking
family
Standard Room
Stayed in Mar 6, 2025

"Good"

4.0

The appartment was clean and big enough to accomodate five people. There was a fireplace, which was really nice to have. Unfortunately, the things we didn't like were more than what we liked: during the whole stay (8 days) the towels where changed only once and after our requeste; the air in the SPA center was cold, the there were three saunas, but only one was working; the water in the swimming pool was very cloudy and I didn't let my kids in it (it was like that during the whole stay). The food in the restaurant was OK, but almost the same every day and not much choice. For breakfast there was a local dish called banitsa, which is really good pastry, when it is freshly baked and homemade, but unfortunately the one in the restaurant was from the frozen one sold in the shops (equivalent of the frozen pizza). As a whole I wouldn't recommend it as the cost was not cheap, but the quality of the service was not what you would expect.

Helpful?
T
Tina
Verified booking
family
Standard Room
Stayed in Feb 22, 2025

"Good"

4.0

This is not a 4 star. Staff are uninterested in doing anything. Waited 4 days for handwash bottle to be replaced. No room amenities. Bathrooms old and run down with wires showing. Food pretty poor especially fkr vegetarian. Meat often was undercooked. Pool aree dirty and run down.

Helpful?
A
Adnan
Verified booking
Standard Room
Stayed in Feb 3, 2025

"Good"

6.0

gut

Helpful?
F
Fisnik
Verified booking
Standard Room
Stayed in Jan 8, 2025

"Worst hotel experience ever!"

2.0

This hotel deserves zero stars. From the moment we arrived, the service was atrocious. The head waiter was incredibly rude, condescending, and unprofessional. He treated us like an inconvenience and made us feel unwelcome. The food was equally disappointing. It was bland, poorly prepared, and lacked any flavor. The cleanliness of the hotel was also subpar. Our room was dusty, the bathroom wasn't properly cleaned, and the overall hygiene standards were questionable. The service throughout the hotel was consistently terrible. Staff were unhelpful, slow to respond, and seemed uninterested in providing any kind of assistance. This was by far the worst hotel experience I have ever had. I would strongly advise anyone considering staying here to look elsewhere.

Helpful?
F
Fanny
Verified booking
family
Standard Room
Stayed in Oct 13, 2024

"Excellent"

8.0

Pleasant hotel with spa facilities in a quiet, green area. Staff was friendly, breakfast offered variety. The bed was a bit too soft, but overall the room was fine.

Helpful?
A
Adar
Verified booking
Standard Room
Stayed in Aug 10, 2024

"Nice place "

6.0

We stayed for a few days - when we arrived we found out that there was a youth camp in the hotel that took over all the hotel and we felt like we had no place there.

Helpful?
L
Lyubomir
Verified booking
family
Standard Room
Stayed in Jul 31, 2024

"Exceptional"

10.0

Amazing property. Will be back! Thank you

Helpful?
P
Per
Verified booking
friends
Standard Room
Stayed in Jul 23, 2024

"Good"

6.0

Cheap, clean and ok good food.

Helpful?