The City Royal Resort Hotel

I am a USA physician, I am a platinum member of Delta Airlines. I fly a lot and all over the world. I stay at a lot of hotels monthly. Compared to USA hotels, this hotel, like most Uganda hotels are substandard but compared to other hotels in Uganda this one is about the average. Average, meaning, the hotel needs fixing up, things dont work that should work, etc.. If you choose to stay here then know that there is no gym, there is no microwave, there is a fridge, the internet works good and is reliable, there is a complimentary small buffet breakfast, the swimming pool is ok but is open to the public, I stayed on the side opposite the pool because they do have parties by the pool that is noisy at night. The beds are hard, almost as hard at the floor. Room service is slow and the food is average. Also, this hotel is used by the locals mostly, if you are white like I am you will be one of only a few there, not many whites stay here, I also add that, although I got a lot of staring at me no one was rude to me concerning my color or race. I paid $150 per day for the best room, I thought it was worth the money. I would stay here again. I fact I have stayed here four times now. However, I don't think I will stay here anymore because I want a gym and a softer bed

Hard beds. Lukewarm staff. DIRTY mosquito nets and blankets. Pretty sure this place is where I picked up scabies. Beware!

Great location as it was close to the centre of the city yet far enought that it wasn't noisy around the place. Wish the pool was cleaner. Great Italian place within 5 minutes of the place.

Very nice staff, but this hotel is not at all worth what I paid for it, compared to other past hotel stays in Kampala. While my room was spacious and sunny, the carpets were incredibly dirty, the bathroom had no hot water, poor lighting, and a bunch of little black moths living in the shower. Would definitely not go back.

The patron review was just above a 3 so I wasn't expecting a good hotel but to my surprise it was one of the best hotels I been to in all Africa. The pool was nice, the room service was nice, the room was very large and reasonable priced. No mosquitos in the room. Two drawbacks were, they didn't have a key for my room so I had to wait while they made me one and that took a whole day, also, there is no elevator so you have to do stairs and that is no fun if you are on the top floor. I would and probably will stay here again soon. PS. the breakfast was a buffet and it was ok, not great but not bad. There was a safe in the room.

I hate to leave a negative review because the staff were all so amazingly sweet, but this hotel really wasn't worth what I paid for it. The room was spacious and pretty, with a nice view of the pool, but the internet was practically unusable, the carpet was VERY dirty, I couldn't get hot water for more than the first 30 seconds of each shower (and the shower itself was filled with these tiny black moths, ick). I've stayed in plenty of other budget hotels in Kampala that were, in most respects, much nicer. I will say that when I arrived and needed to go out and get a new battery + sim card for my phone, one of the employees very sweetly insisted on walking with me to the relevant stores and making sure everything was fairly priced. Also conveniently located next to large mall with a good cafe (Brood) and grocery store (Nakumatt). Otherwise, though, not much to recommend.

A fair hotel at a good price....... locally, but some may consider it expensive. Breakfast poor at best. Restaurant OK.

No complaints at all. Great service. Would return to that same hotel

Not a bad hotel although the carpets could do with a clean, Not the best area and not brilliant for the city centre. MUCH cheaper than city centre hotels though...

Staff was nice. Food is good. Beds were hard. You can feel the springs in them. I could not sleep well. They just need to provide some type of bed padding. Complimentary water was not provided every day like it was suppose to be. Location is good.