Hacienda Chichen Resort and Yaxkin Spa

The Jaguars in the zoo were phenomenal

It is outdated, uncomfortable mattress, the sheet did not fit on the bed so intended up sleeping on the bare mattress, the pillow slips were too small for the pillows so did not cover the pillow, it was clean but felt dirty. The purse area at our room was not clean. The putt putt is in desperate need of repair and full of leaves and twigs. The breakfast was below average

The property was set in a delightful location with a beautiful swimming pool nestled between gorgeous trees. It was quiet and very peaceful. The staff could not have been nicer. The restaurant was also wonderful. The menu was varied and food delicious and not overpriced. We were disappointed when our stay ended and we had to leave

Having to leave. One of the best hotels I have ever visited

The property is beautifully spread out and perfect for resting after visiting Chichen Itzá. The staff were very accommodating and friendly. The pool was the perfect temperature and great after a very hot day.

Hooks for wet towels would be helpful in the bathroom.

- Conversion rate scam (room is in USD but they charge in MX$ at their own rate) - Despite being extremely close to Chichen Itza and a direct walking path, you are being forced to take a 5mim car ride instead. Very misleading

La ubicacion La paz que emana el Hotel, es como viajar en el tiempo y desconectar de todo

La comida: muy muy mejorable. En un hotel en el que es normal que hagas alli todas las comidas, tiene una calidad regular tirando a mala. Nuestras peores comidas en mexico. No tiene sentido recibir una factura en USD y que despues cobren un importe eb Pesos calculado a mano...

Eine traumhafte Hacienda direkt neben den Ausgrabungen von Chichen Itza. Der Garten, die Terrasse und der Pool sind ein Traum. Durch das frühe Frühstück und das Auschecken erst um 12 Uhr, kann man morgens um 8 Uhr vor den Massen in den Ausgrabungen sein und später noch was schwimmen. Abends gibt es ein gutes Abendessen.

Wir waren zu dritt, die Doppelbetten sind was eng.

The hotel us in very nice grounds with a good pool and lots of birds

There are so many mosquitoes that it isn’t possible to sit out and even when swimming you get bitten a lot. The management also have numerous strange rules such as fining guest if they bring in any food or beverages which is very odd. They seem very concerned with making as much money as possible from guests. The food at the restaurant is good but hugely overpriced and the a $5 bottle of wine is sold for $55

Great location for Chichen Itza in order to arrive there as soon as it opens. You need to drive or take a taxi as there is no private entrance- even though this is suggested. The grounds are beautiful, the food in the restaurant is good. The gift shop is lovely, the pool was nicer than expected.

The rooms are really basic and in need of renovation. Lunch/dinner is expensive, tipping is requested- I prefer to do this myself rather than be specifically asked for cash by the waiter.... Take insect repellent!!