San San Tropez

Shame shower didn't work

This was the second-most expensive, but certainly least enjoyable stay of our JAM trip. It's not terrible, but I'd rather not stay again. We online-booked, but when we got there the owner was in Kingston and the staff didn't know how to check the emails (eh???). They finally did confirm we existed and had paid. The room was the smallest and plainest we had in our 3 weeks in JAM - 1 chair for 2 people and a small-ish bed! Nice showers though. Some reviewers had mentioned the free beach passes they offer (or used to offer) to either nearby Frenchman's Cove or San San beach - this is not available. Cutlery and cups were dirty when we were having morning coffee - put me off actually eating there. I found the food pricey, but can't comment on quality as we didn't actually eat there. The pool looked murky and was the only one we never made use of in our travels. Somebody had a loud party outside our room one night - I had a feeling it was the staff as the owner was away, I could be wrong though. The proffered free wifi only worked when standing in the doorway of their office, somewhat awkward for a lengthy email, but sufficient for a quick check. The parking is a bit limited (property on a steep incline) so when we wanted to leave we found ourselves parked in with the staff trying to discover whose car was double parking us, and how to move it (extra points to them, they managed to free us after 15mins)

This hotel is a villa far away from the city but near a beach and Blue Lagoon

nice getaway if you just want to relax lots of interesting sights not for you if you want 5 star. but if youwantsomewhere you can relax and enjoy this. is the place, staff were superb room very comfortable swimming pool refreshing. thanks for a great stay. will be recommending to all.

We drove in to the court yard to find an old car on cement blocks. We knew this did not bode well. We checked in and the rooms we basic. No fridge in the rooms and the shower just dribbled. We had to wash with buckets of water. There was a pool but there was blood around the walkways and noone bothered to clean it up. The staff were freindly but that does not make up for the bad hotel. We would not stay there again.

This is not a large high end hotel but it had everything we needed for a relaxing, quiet and comfortable few days. The staff was wonderful! They were super friendly and very helpful. The rooms (family of 4, we had 2 rooms) were a good size, clean and nicely decorated. They both opened to the pool - not a very big pool but enough for the kids to have some fun and for some relaxing in the sun. The dining room is right off the pool, I would come out with my coffee after breakfast and sit on a ledge in the pool and enjoy. The hotel is across the street from Frenchman's Cove, a beautiful hidden little beach. The hotel provides a pass to the Cove for guests, otherwise there is a fee to enter. While there are a few fancier and pricier hotels in Port Antonio, I highly recommend San San Tropez. Don't expect any resort glitz or extras, just a clean, comfortable, quiet setting, with very reasonable rates and the kindest staff.

We were enchanted by the scenery and the manager's warmth and friendliness.

I already knew what to expect as far as amenities & conditions.Cable TV is provided, yet limited channels.The air conditioning worked great & although there was hot water, the shower had poor water pressure. The toilet took forever to refill in order to flush a 2nd time.There was no microwave or refrigerator in the room. But the kitchen staff will store any beverages & heat your personal food items. The location is great. right across from Fisherman's Cove Beach. The hotel was very peaceful.& quiet. The food is very good. yet way over priced. The pool is less to be desired. not unless you don't mind swimming in a pool full of rain water. The grounds are very well kept with tropical flowers & plants. There's a guy there named Ricardo who catered to our needs. a good cook & is well informed about where to go & what to do in the area. Although Ricardo was a great hotel worker. Unfortunately one other male staff member there wasn't so friendly. During the end of my stay, I was accused of breaking a glass table on the private deck. when actually a stray dog came in the middle of the night, looking for food & knocked off the glass table & broke it. The next morning i reported it to one of the local male staff members & was accused of lying. He even denied that there were any stray dogs in the area that come on property looking for food. When everyone in Jamaica knows that it is indeed a fact and a problem that most local hotels & beaches have.

The first day we got in, no running water in our room, 2rd day trickle, heard this is common, because of droughts? The housekeeper did not empty our garbage, we had a lot piling up. When we asked it got taken care of. The bathroom had a musky, damp smell. The shower was mildewy. Asked to get a lightbulb changed in our hall we had two adjoining rooms, another lightbulb was out as well, in our room. Some of the yard was very nice, other parts were not, seemed like dump sites, old trees cut down, garbage around. Below the hotel was an area with a washing machine, looked like it was falling apart. The towels were very rough. The food was decent. The pool was very nice. We paid about 100.00 us dollars per night for two rooms total. The staff was very accommadating. We were very close to Frenchman's Cove Beach-beautiful.

We really enjoyed our stay at the San San Tropez. Phil and Andrew greeted us immediately and helped us with our bags. The room was very comfortable and very clean. The location was perfect. It is located across The Frenchman's Cove Beach. Included with our reservation were daypasses to the beach so we did not have to pay additional $6 per person. Ricardo was also very pleasant and helpful. The town center of Port Antonio is about a 10 minute drive. Overall, we would stay at San San again and recommend it too.