Tropicana Lagoon Apartments

Great staff and location. I would be very happy to stay there again in the future!

Fantastic outdoor facilities, beautiful spot to enjoy the sunset by the water. Rooms were clean and comfortable.

Noisy the room next to me sounded like they were in my room. Shower dribbled out with no hot water most days.

We stayed at Tropicana for a week in August. We chose this hotel as we needed a kitchen and a separate bedroom, both of which it had. The size of our two bedroom apartment was fantastic and the crockery and saucepans seemed to be brand new. Unfortunately, this is where the positives ended for us. Everything seemed too hard for the staff at Tropicana. Our package included plunger coffee and a continental breakfast of fruit. 3 out of 7 mornings we were told the plunger was “broken.” Unless a plunger is smashed on the floor, how does it break? It was pure laziness and the staff did not want to make coffee. 2 of our mornings we were told there was no fruit. We requested extra washing up detergent, milk, oat milk (which had been served on previous days) and a few breakfast items such as bacon, to which we were told on every occasion, they had none. The shower was not nice. We came out of the shower feeling more dirty than when we went in. The bathroom towels were revolting. Do not get me started on the beds… all you had to do was blink and it sounded like an earthquake. The bed was rock hard and the sound resembled sleeping on plastic bottles. We ended up going to other resorts and using their facilities for the day (restaurants and pools) and the staff seemed surprised we were doing this and not using the facilities at Tropicana. Getting a bus to and from Tropicana was very easy. We had the best family holiday in Vanuatu, just not at Tropicana.

Bed terrible dogs bark all night room dirty smells like a swamp in that area

I don’t get to eat or dining there much But I love staying there for holidays and I recommend this for any one who need to have a quiet and peaceful mine of rest, please choose Tropicana.. Thank you for having me as a guest. It my pleasure to share your experience with others.. I love it ♥️♥️

The staff was very kind and helpful, but there were several problems. 1) They did not have our correct booking so one of our rooms wasn't ready. 2) The hot water heaters didn't have batteries. 3) One room only had one towel for three people. More towels were requested but never came. 4) The fridge didn't work. 5) It advertised a/c but the bedrooms didn't have a/c. Only the main living area. 6) The shower leaked severely all over the bathroom floor. The view was lovely, but the efficiency of the apartments were severely lacking, making it a somewhat frustrating stay. :(

A smaller quiet resort that suits me. The meals were homely and delicious. Staff very friendly and obliging. It is probably older since the webpage photos but I found my stay pleasant and comfortable.

The staff was lovely, the grounds was well kept, the rooms need work, all the guests I met complained about their rooms, all of us had to have our rooms changed. Ants crawling in lines on the walls, one room has glass shutters falling off, the lagoons isn’t as nice looking as in the pictures. The restaurant food is over priced for what your get, the food wasn’t good but without other choices near by they purposely overcharge. I would never recommend to anyone.

I was extremely disappointed with Tropicana Lagoon Apartments. There's two things you ask for when you travel a good bed and a decent shower, both were below par at this property. Mould in the showers, dirty dirty bathroom. Bed was hard as a rock, no additional bedding or pillows. Apartments serviced every other day, no fresh towels, milk, coffee or basic needs. I would not recommend this property to anyone. If we could have changed to another property we would have in a heartbeat. It's not as advertised!!!!