Hotel Torre Azul & Spa - Adults Only

We stayed in a room with sa view in the upper floors, highly recommended. Hotel staff was very helpful at all times and the adults only is a plus. Wifi can be improved and is non existent in the pool area, that's the only critic.

The hotel is very good in terms of location, Staffs etc Breakfast is very basic and very cold Dinner have lots of options but must of the days the majority of food was very cold too. I would definitely stay again if they make some improvements on those mentioned above.

The hotel was nice, quite close to the centre but not to close, the lady on reception was great, very helpful and friendly. The only problem was that it was very expensive to hire a lounger at the beach 16.50 euros for two beds, ripping tourists and holiday makers off,

First and foremost, hotel Torre Azul did not provide the use of its spa facilities without a surcharge, as this important aspect was not mentioned anywhere on hotels.com displaying page of this hotel, which can be easily counted as lack of transparency. The wifi connection was the poorest I have ever seen, not being able to, at the very least, listening to music or effectively check my emails, so useless even for a basic service. When it comes to the bathroom, although it was fairly equipped, the heavy smell of the towels impregnated with a perspiration like scent and the placement of the toilet way too close to its nearest wall found in front of it, made the experience regrettable. The only good words of appreciation are dedicated to the reception and restaurant hotel's staff who presented impeccably. As for the rest, this is my first worst experience and the second one for my brother and mother, who had a similar experience at hotel Azuline Bahamas, last November, located just a short walk from Torre Azul, in the same area of El Arenal. So, overall, thank you hotels.com, for not being able to be transparent when it comes to what the chosen hotel was really offered in respect of the monies paid for.

The hotel is well run, rooms cleaned, sheets and towels changed regularly. Food always well presented, not a huge choice but plenty for the size of the hotel. Popular dishes would run out and were not replenished. Not always the most sensible of layouts i.e. spoons kept nowhere near the cereal area; queues for the toaster blocking access to the coffee machine. I have found this is a common problem in a lot of hotels however. The reception staff were always very attentive. The pool is small as are the surrounds, but OK if you don't like the walk to the beach. Unfortunately whilst we were there, extensive refurbishment of the adjoining hotel was being carried out and there was daily noise and dust. Which made sitting round the pool intolerable. The local area is the main attraction for large stag groups. I would not recommend the area to anyone who doesn't want to have their sleep disturbed. There is a big drinking culture with buckets of booze being drank on the beaches. Also intrusive music being played. The beach vendors, selling melon, pineapple coconuts or soft drinks are con artists. We witnessed several arguments over people being charged extortionate sums. 40 euros for 2 coconuts for example.

Will not come back again. The room cleanliness is bad and the room is noisy especially early in the morning and at night.

The hotel itself, the friendly and helpful staff, and the food in the hotel were all great. The location is in a built up area, a few blocks from the beach, but this is to be expected for such a reasonably priced hotel in this area.

Very noisy from 8am Monday until 8pm so much so That We went out to avoid it.

We

Very relaxing stay!! Great location