Cascade Wellness Resort

Schönes Hotel, tolles Frühstück.

Upon arrival all staff were excellent, friendly and helpful. We booked through a travel agent who, no idea what they were thinking, booked us an “apartment”. My first instinct was to change that because who needs a kitchen on vacation but since it had laundry it sounded like a good idea as we were in the middle of an almost 6 week trip. Big mistake. The apartments are quite a ways from the main hotel. The apartments are so big the air conditioning was in affective. So it was too hot to sleep. Secondly the “laundry was just a washer no dryer so that was useless to us as well. The kitchen is fitted out with everything you would need if you were on a budget vacation with the kids and planned to cook. Mind you there were no kitchen towels or paper towels. The bathroom was horrible with a deep whirlpool tub as the only showering facility. Oh, no tv in the bedroom. We spent our second day in Lagos repacking and changing rooms. We room was among the nicest on this trip. What a difference. Modern, pool/ocean view. Things were looking up until we went to the on-site gastronomy restaurant, for my birthday dinner, and had the worst experience. Service was slow and in attentive to us. Others all around were served at a proper pace. We had the appy, some oysters and then nothing. Waited so long, and it got very cold out so we were freezing, that the wine we ordered for dinner was long gone and food still hadn’t arrived. Eventually we just stormed out. Never. Never have I had such horrible service (maybe I have lets be real here) but it was so disappointing. On the positive room service arrives hot every time with the most gracious staff! Overall if you want a resort this is a great place. if you are travelling to see the area it’s not the best location. Too far from Town, beaches and restaurants.

Ligging op wandelafstand om standen te verkennen. met de auto in een paar minuten indien je op strand wil verblijven. Bediening aan het zwembad, geen handdoeken leggen sfeer (om 10u waren 80% van alle ligbedden nog vrij). uitgebried ontbijt.

Room was fantastic and always spotless. Great facilities, pool areas were great. Food and drinks were excellent and thoroughly enjoyed the spa area. Gym offered a wide range of machines too. I will be back. Staff were excellent, friendly and chatty too, will be back.

One very minor point, the lights above our mirrors kept flickering at times.

Perfecte ligging en lekker rustig

Good stuff. Good food. Good service. Good location. Good view and good time.