Crowne Plaza Charleston by IHG

Tasteful clean facility

The shower nozzle was placed in an awkward place behind shower inswing door. I also was not a fan of tge farmhouse sliding door on the bathroom. Also, 2 calls to desk, one by cell, to let them know the phone and clock were not working in my room. Michael, when I checked out, did make note of it but I feel the others did not.

safe clean and wonderful room

n/a

This property has a few nice rooms but all the horrible treatments way out way any good things about this property.

After getting my car broken into in the parking lot of this hotel, and the staff completely saying it wasn’t their fault and not helping me whatsoever, I decided to give it another chance when I checked in, I was told that I couldn’t check in at that time and I had already paid for the room and was not refunded. I was told that Booking.com had my money and when I contacted Booking.com, they said that the property already accepted my funds so I’m having no help getting my money back. Also the property put me on hold at least four times because they couldn’t figure out why the lady wouldn’t let me check in. I would never refer anyone to stay at this hotel. It’s been nothing but hell.!

The room was clean .

The Lobby was dark and had a Gothic look . I was surprise at the room being the lobby looked the way it did. Your lobby really need some attention.