Northop Hall Hotel

Polite staff Great stop over as passing through Homely feel not like a premier inn

I was not informed when booking my stay that there was no restaurant facilities. Consequently I had to go out for my evening meal- and this after a 6 hour drive to get there. No breakfast facilities. I think that I was virtually the only customer staying there. The property was surrounded by temporary mesh fencing which made you feel you were staying on a building site.

Quite, nice and clean

I booked a three night stay at the Northop for my wife to attend a local event. She had a single room. Suffice to say that the "noise" coming from next door was enough to make her go and sleep in the car. After complaining to management the next morning, she was upgraded to a suite and no extra cost for the rest of her stay. Excellent customer service, thank you.

It's dirty. There was a fight that went on for hours in tbe room above me and tbe police were called. There's no facilities and the cleanliness is poor. They refused a refund as the fightbwas a result of another guest and therefore not their problem. Avoid this place.

This was a terrible hotel it was under construction didn't have a bar/resturant

The hotel was not a hotel at all, just a room to sleep in with a bathroom. No staff, no catering at all, no breakfast, no dining room, no service or lounge/bar. Totally appalled by the whole experience. Should not be still available for bookings.

When we pulled up to the hotel, our intial thought was that it was closed, there is temporary fencing all round the property after going into reception I asked about breakfast and a bar, neither where available, there is nothing within walking distance either on the plus side room was clean and fairly comfortable.

I had no idea that the hotel was under refurbishment, I think they are short of staff too, the receptionist appears to also act as the cleaner, the toilet basin and seat were dirty. The receptionist was trying his best. There was no heating in the room either.

No Food/Restaurant no real engagement at checkin. single track to the property from the road was an issue for some, White BMW driver who thinks he can intimidate me by glaring at me.. Some people…