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8.6 / 10 Guest Rating

The Arista Hotel

Jl. Kapt. A. Rivai, Palembang, South Sumatra, 30129, Palembang, ID

The Arista Hotel - main view

About the Property

Luxury Spa and Recreational Amenities
Indulge in rejuvenating massages at our full-service spa or unwind in the outdoor pool and sauna. Keep fit at the modern fitness center.

Gourmet Dining and Entertainment
Savor delectable Indonesian cuisine at 1000 Rasa Coffee Shop and enjoy drinks at the stylish bar/lounge. Have meals delivered with 24-hour room service.

Comfortable Rooms and Prime Location
Relax in one of our 142 air-conditioned rooms with free Wi-Fi and LED TVs. Experience convenience with our strategic location near top attractions.

Immerse yourself in luxury and comfort at The Arista Hotel. Book now for an unforgettable stay in Palembang's vibrant business district.

Facilities & Amenities

Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Sauna
Designated smoking area
Concierge service
Elevator
Fitness facilities

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.At check-in, guests must provide a negative Antigen COVID-19 test result.The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 48 hours prior to check-in.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Double - Photo 1
Deluxe Double - Photo 2
Deluxe Double - Photo 3
Deluxe Double - Photo 4
Deluxe Double - Photo 5
1/5

Deluxe Double

1 Double Bed OR 2 Twin Beds344 sq feet Internet - Free WiFi Entertainment - 50-inch LED TV with digital channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room serviceSleep - Turndown service Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Safe, iron/ironing board, and desk; cribs (free) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds available, bed sheets not availableNon-Smoking

32 m2
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Deluxe Double

Non-refundable
Breakfast Included
20% OFF$114.93

$91.94

Includes taxes & fees
Arista Club - Photo 1
Arista Club - Photo 2
Arista Club - Photo 3
Arista Club - Photo 4
Arista Club - Photo 5
1/5

Arista Club

1 Double BedSoundproofed roomInternet - Free WiFi Entertainment - 50-inch LED TV with digital channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room serviceSleep - Turndown service Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - Bed sheets not availableNon-Smoking

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Arista Club

Non-refundable
Breakfast Included
20% OFF$191.23

$152.98

Includes taxes & fees
Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
Deluxe Twin Room - Photo 5
1/5

Deluxe Twin Room

2 Twin Beds344 sq feet Internet - Free WiFi Entertainment - 50-inch LED TV with digital channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), and 24-hour room serviceSleep - Turndown service Bathroom - Private bathroom, shower, slippers, and free toiletriesPractical - Safe, iron/ironing board, and desk; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - Bed sheets not availableNon-Smoking

32 m2
Sleeps 2
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTelephoneAir conditioning

Deluxe Twin

Non-refundable
Breakfast Included
20% OFF$109.21

$87.37

Includes taxes & fees

Guest Reviews

8.6
Excellent20 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

T
Tina
Verified booking
Standard Room
Stayed in Oct 31, 2017

"Excellent service! They were very professional"

10.0

I give two thumbs up for the Concierge staffs! Very friendly and attentive. About the rooms.. Some have been renovated but some are still old rooms. There are renovation construction in progress so be mindful of the noises.. They said the construction will stop at 5pm, but it was not.. I can still hear the noises up to 6 or 7pm. Quite disturbing. There was something wrong with the shower water too.. I couldn't set it up to warm. It was either too hot or cold. They need to fix that water heater.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 27, 2017

"Excellent"

8.0

Nice hotel, great breakfast, but why have those exterior lights that shine in the guest rooms?

Helpful?
Y
yustina
Verified booking
Standard Room
Stayed in Oct 31, 2016

"High level of service from the staffs"

8.0

Location is great, near Palembang Icon Mall. Superb level of service from the staffs. They were so friendly and attentive. Well done! The room is quite spacious although it looks old. It should be renovated soon..

Helpful?
B
Bruno
Verified booking
Standard Room
Stayed in Sep 23, 2016

"Nice and Clean"

8.0

The hotel was okay considering the area it was located in. Not much around the hotel to see, but then again, not much in the city to write about. The room was nice and clean though and breakfast was good.

Helpful?
J
Jou Wen
Verified booking
Standard Room
Stayed in Sep 3, 2016

"The Arista hotel review"

8.0

Wifi wasn't stable.

Helpful?
S
shahril
Verified booking
Standard Room
Stayed in Jul 17, 2016

"A good place to rest and relax"

10.0

Wonderful stay,book another room for my parents as they loves the calm and relax atmosphere the moment they step in the hotel.Friendly staff,service with a smile,good breakfast.Definitely will stay again.

Helpful?
T
Tek Sheng
Verified booking
Standard Room
Stayed in Mar 25, 2016

"Comfortable Hotel"

10.0

Enjoyable stay, very friendly and helpful staff, very comfortable room and near to Palembang Icon shopping mall also Palembang Square. Very nice breakfast especially the chicken porridge.

Helpful?
L
Lim
Verified booking
Standard Room
Stayed in Sep 19, 2015

"Palembang"

10.0

The best stay in Palembang. Top location!

Helpful?
A
arie
Verified booking
Standard Room
Stayed in Aug 26, 2015

"Excellent"

8.0

clean room and friendly staff.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 12, 2015

"A+"

10.0

Had a great stay. One of the best hotels in Palembang. Wonderful staff, great location across from Palembang Icon (new mall). Tons of breakfast options. Also had lunch in the restaurant and it was great. Awesome pool! Can't say enough nice things about this hotel.

Helpful?
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