Hotel San Pedro del Fuerte

Excelente servicio, muy rico el desayuno (abundante y delicioso), me encantó ese hotel, cumplió todas nuestras expectativas.

Cockroaches in the room and noise outside

Nice modern comfortable hotel, excellent location in nice clean area near metro station and walkable to sports complex. Helpful staff some spoke English. Lounges on every floor. Bright open dining area with nice terraces. Breakfast not huge, but tasty and adequate. Not very expensive and wouldn't hesitate to return.²

Nothing to dislike, but a gym would make it even better.

Es un hotel con excelente ubicación, segura, buen ambiente, restaurantes cercas, tambi n la estación del metro

Is very old needs to fix a lot of thing , like the bathroom

The location, it's nearby restaurants, supermarkets and bakeries. It is very clean and neat, congratulations to housekeeping department. The only department doing their job. The big balcony on 6th floor has a nice view of Medellin.

I wanted to let it go till the night front desk employee wanted to intimidate us by calling the police for a charge that was already paid. The lack of information given by the employees are poor and they are very rude. The only employee that was decent was the one that tried his best to fix problems at check in, both tv's and ac were not working in the rooms (2 bedroom unit) and one light was off. It took 3 days to change 1 light LED fixture; When talking to one frontdesk clerk, another one rudely said it has not been bought, I told him it was bought and when I come back it better be fixed or I want to talk to the manager. Those things needed to be in working order before checking in guests. And here comes the scam, I have let do laundry, the frontdesk and laundry attendant informed that they charge per machine. So it was 2 machines. Husband paid the amount and the same front desk clerk brought the laundry to the room, nice service. At check out, the night clerk informed that it was not paid. My husband and I told him we already paid and we got our laundry back. He insisted it to be paid till he wanted to call the police, very nice try. At last moment since we had to go to the airport, my husband paid it again and we left. the audacity of the clerk when we left, if you want you can complain everywhere even Bookings. We lost that money, but for sure the last visit of us and will not recommend the hotel for all the rude front desk clerk that there is and scams. Breakfast everyday the same, not even try to have a variety in fruits. It stated the room has kitchenette, all great. BUT there is no cutlery, cups or pans to use. Not even a small microwave. That is another lie about this hotel. Got WIFI only in living room. Bedrooms WIFI don't reach. NEVER AGAIN!