Hotel Residencia del Paseo

I did not demand much from the hotel facilities, so I cannot comment on everything. The rooms were spotless, everything worked, they were cleaned when we returned in the evening, the furniture was in top condition and the staff was very nice. When I left, they presented me with a calendar as a gift, which was a sweet detail. For a very affordable, enjoyable stay, I recommend La Residencia del Paseo.

Hotel is very nice. Close to the beach and shops. Bike rent just across the road, no passport required. The room was clean and had all necessary equipment. Territtory is beautiful. We even saw colibri there. Not far from the road but very quiet place. No cockroaches or other big insects. Just some mosquitoes like everywhere on the island. Room service use mosquito repellent during each cleaning and you can buy a cream, fumigator or repellen in any shop for a couple of bucks. This place is good for long term stay.

Very quiet and pleasant, helpful staff. This was my second time I stayed there, good value overall.

The hotel is well situated and the staff friendly and helpful. The facility in general was OK except...and this was a big problem...there were tons of these little moths, fleas and mosquitoes in my room and not just because of the nature of the environment the hotel is situated in. For some strange reason there are gaps above and below the windows of 2 to 3 inches and there is about an inch of space under the doorway entrance. This allows easy access for bugs to move into your room and they do. Everyday I was swatting them off the walls, ceiling and floors and furniture...not pleasant. And the cleaning lady was probably told to leave the door wide open when they clean your room...this allows them to enter as well. I gave the room comfort a rating of 1 because it's not pleasant being in a room invaded by moths and mosquitoes and fleas.

Spent hours in reception area (instead of enjoying my stay with my family) because they "could not find my reservation" -let alone my frustration and indignation-, even though I printed out my confirmation and handed it to them. I had to contact the travel agency MYSELF (they then contacted the hotel to sort it out) as the lady at the reception desk said "it was not their problem" and I had to sort it out myself. When I asked her name, in order to file a complaint she refused to give me her last name, she said: "I will reserve my last name". I had been to that hotel before and the installations in general were in better condition, the pool needs urgent attention and beds and all were not hotel quality. It is a shame to have spoiled such a beautiful weekend in such a beautiful place!

Hotel in poor condition everything is old. Needs to be paint and fix plumming. It is kind cheap but no confortable at all

It had too many mosquitoes...I bet they have it taken care of by the time you stay there though....it should be fixable.

This hotel is dirty and unsafe! Roaches in our room and issues with security. Night 1: lost power, turned on cell, 2 inch roaches running around the apt! One ran across my baby's head, another across my pillow. We complained, they change our room and give us another night free. Night 2: 12:47am someone banging at our door. No one response to "who is it?' in English/Spanish, heard people away, saw a man & women run across the parking lot, leave the hotel. Night 3: 4:45am pounding on the door, women was yelling to open the door in Spanish, the man inside was her client, told to leave, she kept yelling & banging. She finally left, her and a man (same people) crossing the lot, sat in the security booth, than left. My wife went outside, found no security, took photos of the open door & locked the door. After an hour the guard returns, claims he just left for a few mins to use the bathroom (untrue), he said she was a hooker and "my friend", he said "I didn't know the hotel switched your room, she was going to visit a client It was just a mistake and not her fault". Same position from hotel when reported, a mistake.

The room was nice however, the bathroom needed some tlc I had 2 rooms one had new towels, the other one had super old deteriorate ones.. but I talked to the front desk and they gave me some new ones. We also experience a night without electricity for about 45 minutes. . That was extremely disturbing for my kids..and super uncomfortable for all of us. But overall the hotel is in a perfect location and the girls at the services desk are super friendly.

Very pleasant and comfortable, staff very courteous