Hotel Premiere Pool & Resort

Tutto

Nulla

Stayed here in March with my husband. Very bad location, far from everything. Nothing in the area. No pick ups available from the hotel for tours. We had to figure that out ourselves. Hotel staff were nice and so was breakfast. Our room was overlooking a noisy street very hard to sleep and Italian students every night very annoying. Phone wouldn't work in our room. Lights were flickering and it took the 2nd day before it was fixed. Phone never got fixed. Very uncomfortable bed and pillows. The jacuzzi bath was the best part of the room. We enjoyed our massages though. Would not stay here again.

Not in Naples, noisy with large school parties staying. Staff pleasant but not truthful. Room wasn’t cleaned for 3 days. Brown gunk left after using spa bath. Dust circulated by air con. Taxi to railway station then 45 minute train journey to Naples. Pool closed. Breakfast ok but basic. Run down neighbourhood with very little there.

Abbiamo dovuto cambiare stanza, a causa del riscaldamento non funzionante, il giorno successivo al nostro arrivo poiché le camere erano tutte occupate . Lo staff e la direzione si sono impegnati per risolvere il nostro problema il più celermente e nel miglior modo possibile. Molto cortese e atteno ai nostri bisogni e alla cura del cliente il direttore.

nei bagni di entrambe le camere era presente muffa. La struttura ha delle potenzialità, ma andrebbe rimodernata, ci sono tanti segni di usura nelle stanze. La colazione da migliorare qualitativamente e da prestare maggiore attenzione alla conservazione del cibo.