Allpa Hotel & Suites

location

basic breakfast, some members of the staff were rude

Buen desayuno, excelente personal, buena limpieza, el internet funcionó bien. Nos ayudaron a ubicar lugares de interes para conocer. La ubicación es muy buena, muchos lugares para comer y acceso a transporte fácilmente.

Solo que mi habitación era en un piso 2 y da hacia la calle, el tráfico empieza muy temprano 5-6am y se escuchan buses, carros, no es tan agradable si quieres dormir un poco más.

La posizione

La stanza (605) era rumorosissima. Non so cosa ci fosse ma c'era un rumore costante credo dovuto ai sistemi di condizionamento dell'edificio (non della mia abitazione nella quale tutto era spento). Al checkout per 2 gocce di sangue sul cuscino (dovute ad un piccolo taglio della sera prima nel fare la barba) mi hanno fatto pagare il servizio lavanderia. Mi viene da pensare che se non ci fossero state quelle 2 gocce di sangue non avrebbero lavato il cuscino ai danni del successivo cliente dato che, con un semplice lavaggio, quelle 2 piccole macchie sarebbero state rimosse!

La cama cómoda. El baño funcional. Aire acondicionado. Un duvet extra por si el AC era mucho. The pillows can be better, they were so hard and too big for me to sleep comfortably.

The reception staff is the worst I have come across. Absolutely no tact to talk to the clients, rude, like they have had enough of working with people. Rude rude rude. First of all, they charge you in soles, so even if you book in USD when you get to pay you will be charged a higher exchange rate so you end up paying more, careful here. The moment I realized this and questioned this, the lady at the front desk changed her attitude towards me and became defensive. It doesn't include breakfast and for the price there are better options with breakfast. They didn't allow my friend to help me with my things in my room but she yelled at me as we were planning something. There was no need. The only person I have something good to say was the bellboy, polite, kind, helpful. The other girls, seriously should consider other areas rather than tourism. I myself work in this business and I can totally say they made it very uncomfortable to even want to go down. The second day I came down hoping for a better treatment and found the same rude vibe. I told them in a good mood that I wasn't going to come back for the night and if I should keep or leave the keys, since I arrived the day before I didn't need the room cleaned, and the lady basically with an unnecessary confrontational behavior told me that NO! YOU HAVE TO LEAVE THE KEY! I told her ok, wow chill, it was only a question, man. And then proceeded to tell me that the rooms get clean leaving one day in between, and I said ok but I don't feel comfortable having people entering my room because the safe box didn't work and then she told me as if I should have known, YOU SHOULD HAVE ASKED FOR THE KEYS HERE! I didn't like this way of treatment. They should have told me about this when I arrived or at least have a note near the safe box. I just thought the box didn't work at all. I told her ok no problem, do as you like. And I left. When I came back they didn't even enter the room to clean it.

La habitación en sí

La forma de pago de la habitación: En estos tiempos no es posible que no cuenten con una cuenta en dólares y nos hagan el cobro en soles en base a precio de que ellos determinan del dólar.

Ubicación y tamaño de la habitacion

No funcionaba el Internet no pude ver películas por la noche