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8.4 / 10 Guest Rating

Holiday Inn Express Hotel & Suites Jackson NE by IHG

55 Parkstone Place, Jackson, Tennessee, 38305, Jackson, US

Holiday Inn Express Hotel & Suites Jackson NE by IHG - main view

About the Property

Recreational Amenities:
Enjoy the outdoor pool and fitness center during your stay.

Featured Amenities:
Benefit from complimentary Wi-Fi, business center, and a 24-hour front desk.

Convenient Location:
Close to popular attractions like West Tennessee Healthcare Sportsplex and The Ballpark at Jackson.

Book a stay at Holiday Inn Express Hotel & Suites Jackson NE for a pleasant visit to Jackson with great amenities.

Facilities & Amenities

Fitness facilities
Free WiFi
Swimming pool
24-hour front desk
Fitness facilities
Gift shops or newsstand
Safe-deposit box at front desk
Smoke-free property
Free self parking
Banquet hall

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from May 30 to September 08. Pool access available from 9:00 AM to 10 PM.Cashless payment methods are available for all transactions.Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

1 Twin BedInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub, a hair dryer, and towelsPractical - Safe, free newspaper, and iron/ironing board; cribs (free) available on requestComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in

Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard Room

Non-refundable
Breakfast Included
20% OFF$245.85

$196.68

Includes taxes & fees

Standard Room

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$246.41

$197.13

Includes taxes & fees
Standard Room, 1 King Bed with Sofa bed (Walk-In Shower) - Photo 1
Standard Room, 1 King Bed with Sofa bed (Walk-In Shower) - Photo 2
Standard Room, 1 King Bed with Sofa bed (Walk-In Shower) - Photo 3
Standard Room, 1 King Bed with Sofa bed (Walk-In Shower) - Photo 4
Standard Room, 1 King Bed with Sofa bed (Walk-In Shower) - Photo 5
Standard Room, 1 King Bed with Sofa bed (Walk-In Shower) - Photo 6
1/6

Standard Room, 1 King Bed with Sofa bed (Walk-In Shower)

1 King Bed and 1 Double Sofa BedInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Free local calls, double sofa bed, and safeComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 King Standard WalkIn Shwr SofaBed

Non-refundable
Breakfast Included
20% OFF$252.91

$202.33

Includes taxes & fees

Standard Room With 1 King Bed, Walk-in Shower And Sofa Bed

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$253.48

$202.78

Includes taxes & fees
Suite, 2 Queen Beds, Accessible (Communication) - Photo 1
Suite, 2 Queen Beds, Accessible (Communication) - Photo 2
Suite, 2 Queen Beds, Accessible (Communication) - Photo 3
Suite, 2 Queen Beds, Accessible (Communication) - Photo 4
Suite, 2 Queen Beds, Accessible (Communication) - Photo 5
Suite, 2 Queen Beds, Accessible (Communication) - Photo 6
Suite, 2 Queen Beds, Accessible (Communication) - Photo 7
1/7

Suite, 2 Queen Beds, Accessible (Communication)

2 Queen BedsInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub, a hair dryer, and towelsPractical - Safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in

Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

2 Queen Bed Suite Comm Accessible

Non-refundable
Breakfast Included
20% OFF$274.11

$219.29

Includes taxes & fees

2 Queen Bed Suite Comm Accessible

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$289.09

$231.27

Includes taxes & fees
Suite, 1 King Bed, Accessible (Communication Accessible) - Photo 1
Suite, 1 King Bed, Accessible (Communication Accessible) - Photo 2
Suite, 1 King Bed, Accessible (Communication Accessible) - Photo 3
Suite, 1 King Bed, Accessible (Communication Accessible) - Photo 4
Suite, 1 King Bed, Accessible (Communication Accessible) - Photo 5
Suite, 1 King Bed, Accessible (Communication Accessible) - Photo 6
Suite, 1 King Bed, Accessible (Communication Accessible) - Photo 7
1/7

Suite, 1 King Bed, Accessible (Communication Accessible)

1 King BedInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub, a hair dryer, and towelsPractical - Safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Suite With 1 King Bed-Communications Accessible

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$256.1

$204.88

Includes taxes & fees
Standard Room, 1 King Bed (Walk-In Shower) - Photo 1
Standard Room, 1 King Bed (Walk-In Shower) - Photo 2
Standard Room, 1 King Bed (Walk-In Shower) - Photo 3
Standard Room, 1 King Bed (Walk-In Shower) - Photo 4
Standard Room, 1 King Bed (Walk-In Shower) - Photo 5
Standard Room, 1 King Bed (Walk-In Shower) - Photo 6
1/6

Standard Room, 1 King Bed (Walk-In Shower)

1 King BedInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 King Bed Standard Walk in Shower

Non-refundable
Breakfast Included
20% OFF$245.85

$196.68

Includes taxes & fees

Standard King Room with Walk-in Shower

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$246.41

$197.13

Includes taxes & fees
Suite, 1 King Bed (Walk-In Shower) - Photo 1
Suite, 1 King Bed (Walk-In Shower) - Photo 2
Suite, 1 King Bed (Walk-In Shower) - Photo 3
Suite, 1 King Bed (Walk-In Shower) - Photo 4
Suite, 1 King Bed (Walk-In Shower) - Photo 5
Suite, 1 King Bed (Walk-In Shower) - Photo 6
Suite, 1 King Bed (Walk-In Shower) - Photo 7
Suite, 1 King Bed (Walk-In Shower) - Photo 8
1/8

Suite, 1 King Bed (Walk-In Shower)

1 King BedInternet - Free WiFi Entertainment - 32-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub, a hair dryer, and towelsPractical - Safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-SmokingRoom/bed type depends on availability at check-in

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

King Suite With Walk-in Shower

Free cancellation
Before Jul 1 (1 days)
Breakfast Included
20% OFF$256.1

$204.88

Includes taxes & fees

Guest Reviews

8.4
Excellent118 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good breakfast.

Categories

Cleanliness6.4
Service9.4
Location8.9
Room Quality7.4
Amenities7.9
Value for Money9.4
Food and Beverage8.9
Overall Experience8.9

Select topics to read reviews

W
Wesley
Verified booking
Standard Room
Stayed in Nov 12, 2023

"Good"

2.0

My vehicle was vandalized and security cameras didnt work

Helpful?
G
Gene
Verified booking
Standard Room
Stayed in Sep 20, 2023

"Mediocre at best"

6.0

The first day we did not ask for room service. Day 2 we left the bed unmade so the linens could be changed. When we returned the bed had been made, no new linens, dirty coffee cups left in room half full and floors not cleaned. The bed was comfortable but we were told no biscuits at breakfast because management was cutting back. Glad it’s our last night.

Helpful?
D
Dominique
Verified booking
family
Standard Room
Stayed in Sep 16, 2023

"Exceptional"

10.0

Great location! The property is overall very nice. The staff was welcoming and helpful. We’ll come back!

Helpful?
S
Stanley
Verified booking
Standard Room
Stayed in Sep 4, 2023

"Wasted dollars "

4.0

Could not get the points for downloading the app. Secondly book second night and when I returned to my room 517 the bed was unmade bathroom not cleaned. Room so bad I was placed in room 520 without compensation or apology. I wasted the 269.00 in One dollars booking this room.

Helpful?
P
Patricia
Verified booking
family
Standard Room
Stayed in Aug 13, 2023

"Exceptional"

10.0

The

Helpful?
M
Melinda
Verified booking
family
Standard Room
Stayed in Aug 6, 2023

"Exceptional"

10.0

Clean quiet hotel. Beds were soft enough for me (I dont like a hard bed). The front desk lady was very friendly and gave us a bag with snacks. Very easy on and off for I-40. Overall great hotel for travelers!

Helpful?
B
Belvia
Verified booking
family
Standard Room
Stayed in Jul 17, 2023

"Good"

6.0

Good

Helpful?
J
Jacquelyn
Verified booking
Standard Room
Stayed in Jun 19, 2023

"Will stay here again! "

10.0

Excellent location! My family stayed here for a baseball tournament that was held within walking distance. (Did we walk - no - but we could have.) We had an extra teammate with us, and utilized the pullout sofa. The hotel had ran out of blankets, but offered a duvet cover for the use of the pullout. The second night, a blanket was available. No other issues than that! Breakfast was good. The suite was spacious enough for 4 people to have their own area to relax in. Very nice staff and attentive to their guests!

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jun 19, 2023

"Never again"

4.0

This hotel is very popular with childrens sports teams. The very loud pool party went on until 10pm. Then they came inside to run the halls. Very annoying if you have to work the next day. One of the 2 towels in our room was dirty so we had to share. The next day instead of fresh linens, we received a letter under the door that they didn't have enough staff to clean rooms. Front desk had a lot of attitude. Would not recommend staying here! Accumulated dirt around the edges shows this property is long overdue for a renovation, or maybe it's the lack of cleaning staff.

Helpful?
N
Natosha
Verified booking
family
Standard Room
Stayed in Jun 17, 2023

"Exceptional"

10.0

Trash at breakfast were over flowing and they stopped restocking breakfast at 0030

Helpful?