Sunny Hill Hotel Apartments

We were allowed to check in early

The hotel is old, worn out and dirty. Do not be fooled by the pictures, it looks far worse in reality. On top of not being clean, the room stank. The breakfast was not great either, the selection was rather poor. In fact, it was so bad that we decided to move to an alternative so we checked out earlier, having spent only one night there (and we are far from picky!).

Nimic nu a fost plăcut , un hotel care nu merită nici o stea

Nu merită nici un euro , plus am uitat un conector UK și am revenit ulterior dar nu au mai recunoscut ca a fost în camera , conditi de cabană .

Nothing - it was very underwhelming and not like the pictures at all.

Everything - I booked this apartment for 8 nights, ended up only staying 3 and having to find some other place because the accommodation had bedbugs, water pressure was bad and water was cold(you had to turn on all taps in the accommodation to get some warmer water while the pressure was still not working). We had half board(breakfast & dinner) and the food was very poorly cooked and not a lot of variation at all, the cutlery was old and mismatched and dirty. The room itself had a smell, dirty, and the safe box was broken so we had to change rooms and in the new room there was bedbugs. We tried explaining with evidence and we lost sleep trying to move our stuff so it wouldn’t get contaminated (because if you bring bedbugs home its hard to get rid of them and expensive) so we took all the clothes and threw them in the bathtube (the bathroom was full of hair from other residents and the bathtub had paint cracked all over, peeling) then the next day we steamed everything for hours to try to get rid of any trace of bedbugs, went to a laundromat and also threw them in a dry cycle (out of our own pocket and time) while the accommodation denied any problems. So to summarise, we were disrespected by the receptionist lady as she was saying “you guys are young, whats a little bug gonna do to you?” What is that meant to mean? We are a young couple but I know from experience that bedbugs are not something to joke around because they multiply fast and destroy furniture, lay eggs, bite. Food was atrocious and we could not use half board even though we paid. Cleanliness was barely done to a very low standard that a 3 star hotel/apartment should be ashamed to have. Ended up leaving the accommodation and going to a different one while trying to obtain the money back for the remaining 5 nights. When i ended up getting refunded i got refunded for 4 nights, so again, a SCAM.

Sunny Hills is sentimental to me and my husband as it’s the first place we stayed at when we went on a holiday together. We returned to Paphos to get married recently, and stayed at Sunny Hills for a few days afterward for old times’ sake. Unfortunately there was a problem with the booking in that I had booked a one bedroom apartment and had requested the specific one we had stayed at before. Yet on arrival they had only a studio free. Luckily, a friend who had come out for the wedding and was staying there was happy to swap his one bed apartment for our studio so it worked out in the end. But it did put a lot of stress on what should have been a happy time, and they should offered my friend at least a partial refund for having to downgrade his room. The lady at reception who was dealing with the difficulties was very very very anxious and nervous and kept flapping and talking and going around in circles – it would be nice to have someone take a little bit more control of the situation especially as disabled and we had four large suitcases! It all worked out in the end, but not only did we not get the specific room we have requested (the one I had stayed at the first time we were there), but it ended up being quite stressful to get anywhere suitable at all. On the bright side, they were friendly as always, and allowed me to use use their washing machine which was very much needed! The price seems to have increased a lot of the last couple of years which is a shame. Depending on price in future I would be happy to stay there again as needed. Although I did not get to swim in it personally, the pool looked far cleaner than it had a couple of years before, and it’s a shame I didn’t have time to use it!

Lokalizacja ,układ apartamentów , basen , duże przestronne tarasy .

Mocno zużyte wyposażenie pokoi ,monotonne śniadania i ogólna czystość w obiekcie ,która pozostawia wiele do życzenia .

Uważam swój pobyt za jak najbardziej udany. Apartamenty dobrze wyposażone, śniadania smaczne, można się sensownie posilić :) Obsługa bardzo uprzejma, jeśli trzeba to załatwią nawet wycieczki zorganizowane. Basen czysty.

Nie ma się za bardzo do czego przyczepić. Sprzątanie jest raz w tygodniu i to od porannej godziny, więc jeśli chcemy jakiegoś konkretnego sprzątania to należy to zgłosić bezpośrednio. Lokalizacja na Booking może być jeszcze błędnie zaznaczona, więc najlepiej wpisać: Sunny Hill i wyskoczy w Google prawidłowe miejsce (bliżej drogi i przystanków).

Helpful and kind staff. Good location and nice view from the terrace. Breakfast was OK. Good price.

Kitchen, bathroom and bedroom smelled like Mold and Mildew. Black Mold in bathroom. Wouldn't stay in room 101 again.