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8 / 10 Guest Rating

Chez Elena Guesthouse

Calle Gonzalo Escudero S1-412, Urbanización Las Orquídeas, Quito, Pichincha, Quito, EC

Chez Elena Guesthouse - main view

About the Property

Luxurious Spa Amenities
Indulge in onsite massages, facials, and a spa tub for the ultimate relaxation experience. Stay active at the fitness center for a well-rounded pampering session.

Dining Options
Savor delicious meals at Chez Elena Restaurant or grab a coffee at the cafe. Enjoy room service or unwind with a drink at the bar/lounge. Breakfast is available to start your day right.

Convenient Services
Benefit from complimentary wireless internet, concierge assistance, and babysitting services. The property also offers shuttle services, a business center, and express check-in for a hassle-free stay.

Unwind in luxury at Chez Elena Guesthouse, where comfort and convenience meet seamlessly. Book now to experience the perfect blend of relaxation and top-notch services.

Facilities & Amenities

Fitness facilities
Express check-out
Area shuttle (surcharge)
Arcade/game room
Hot springs nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation. Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Alcohol is not permitted at this property. Parking height restrictions apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent20 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

S
Simon
Verified booking
Standard Room
Stayed in Mar 13, 2014

"Familiär und gemütlich"

8.0

Für längere Aufenthalte in quito weniger geeignet, da Taxi oder Busse erforderlich sind. Da Türen und Tor abends geschlossen sind, bereitet der nächtliche Einlass gelegentlich Probleme (man erhält dazu keinen Schlüssel). Sehr freundliche Gastgeber und sehr gutes Essen.

Helpful?
A
agingerabroad
Verified booking
Standard Room
Stayed in Mar 3, 2014

"Fantastically run guesthouse; great family"

10.0

Loved the place and would happily go back again. I recommend checking out some of the day trips they have to offer - you basically get your own personal tour guide :-).

Helpful?
P
Poppi
Verified booking
Standard Room
Stayed in Jan 31, 2014

"Exceptional"

10.0

The family are very kind and helpful and even picked me up at the airport when I arrived very late at night. They are also creative and there is a cool, arty feel to the place. Enjoyed my stay very much!

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 16, 2013

"Like visiting your grandmother."

8.0

Convenient family-type atmosphere. Closer to the airport than most. Several steps down from the street and several steps up to our room. Not for handicapped travellers.

Helpful?
C
Chris
Verified booking
Standard Room
Stayed in Jul 2, 2013

"Excellent hospitality, difficult location"

10.0

I made a quick stay at Chez Elena before heading to the airport the following morning. The proprietors were fantastic hosts. They were friendly, cooked a great dinner, and helped us out with our travel needs (convenient airport shuttle service, for example). It was a pretty small operation and was much more like a homestay than a hotel. The place was a bit difficult to get to (Hotels.com has the wrong address up), and likely requires a taxi to get to anything in the city. The rooms were nice, the building was beautiful, and I wouldn't mind staying there again.

Helpful?
S
Steve
Verified booking
Standard Room
Stayed in Apr 9, 2013

"Excellent value"

8.0

Although this inn is out of the city, there is a bus stop right outside, and it's about a 20 bus ride to downtown. Paco and Elena are wonderful, friendly people. Their son, Dario, speaks English. They do their own tours, which were excellent. Excellent value at this guest house. The house is like an art museum. Paco is a noted Ecuadorian artist. The breakfasts are fine. Hot water for showers is limited or missing.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 27, 2012

"Long way out"

6.0

Excellent servive!!, Great food,

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 22, 2012

"location to be desired"

6.0

Stay one night at this place. On arrival had to wait on the street for 45min until the owners arrived (in spite of the email sent the previous day). House is nice and clean. The location of the place is far from anything ($15-$20 cab ride from airport)- good thing they offered diner as there are no restaurant nearby. Bring hear plugs for the night: everyone has a dog in the neighbourhood. Very friendly family, good value in spite of location.

Helpful?
P
Pam
Verified booking
Standard Room
Stayed in Jan 21, 2012

"Chez Elena in Quito"

10.0

The owners are wonderful, and very friendly. I will stay there again. You will have to either take a taxi or bus, to get to the tourists sites, but easy to do

Helpful?
N
Nick
Verified booking
Standard Room
Stayed in Mar 30, 2011

"Hoel Chez Elena in Quito, Ecuador-excellent value!"

10.0

This is a very lovely, new, clean, and hospitable hotel. It is a 20 minute bus ride from downtown Quito, which makes it a bit hard to find. I do heartily recommend it, however. Just remember to get the hotel's local number from Hotels.com before you come, so the taxi driver can call to get directions if needed. Alternatively, print the map located on the Hotels.com website and bring it along with you. The owners live right next door. They serve breakfast and dinner. It seems more like a B&B but you have your own private bedroom with its alloted bathroom in the adjoining hallway. The hot water works. Overall, an excellent stay at a quite remarkable price. Oh, the bus line is very convenient into town, picking you up and dropping you off just 100 feet from the hotel. 5 stars except for the location. The wifi signal is weak, but I'll get them to work on it.

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