Dover Marina Hotel & Spa, Tapestry Collection by Hilton

We won’t be staying here again Check in was under staffed at busy times Reception phone wasn’t answered I had to make multiple calls The upstairs smelt bad outside the room Breakfast coffee was awful no fresh available The cut up fruit was old definitely not worth the money

We asked to be sat for dinner and didn’t know we needed a reservation. She sat us only to say that we had to be out in 45 minutes. Not a problem as we wanted to eat and go to bed. 20 minutes passed and she never came to take our order. Another server took our order and said she was on break. The restaurant was empty except for two other tables the entire time we were there. Very uncomfortable.

older property very small lift for luggage very crowded around dinner time not much room some areas in need of upgrades as the back staiway carpeting is in poor condition. noisy water system

Everyone was nice. It was beautiful. Restaurants top notch. Dream trip.

Other than the room & bathroom being very small, the hotel location is close to cruise port & has a bar/restaurants.

Everything and everyone were awesome. Love the help at reception

The room was nice, looks like they renovated the rooms from my last stay, they have a restaurant and the breakfast was good, the was clean and very nice.

Great location

Hotel was fine, but expected more for the price paid. Hotel could use a makeover. One small elevator for entire hotel. Had to wait 20 minutes in order to go down for check out. The hotel should have a shuttle bus to the cruise port as we had ordered a taxi the previous night and had to wait for 1 hour as there were so many people waiting for a taxi.Our dinner at the restaurant was delicious and the staff was excellent

The room was great. Huge balcony overlooking the English Channel. Even the bathroom had a balcony. Good size modern bathroom with plenty of mirror space and nice shower. Check in desk staff was great. Bar staff friendly. Dinner (steaks and my son had a burger) at restaurant was very good. Taxis are a big problem. Sat for an hour 3 times waiting for a taxi. Almost couldn’t get one to the train station when it was time to leave. No Ubers or bus. No other options I was told by the desk clerk with no empathy. Different desk clerk than when we checked in. Fortunately I called the taxi driver we had already used and he made it a priority to get us to the train on time to catch our flight. Other than that I was very pleased with the hotel. Dover just needs Uber or more taxis. Call for a taxi LONG before you need one and expect to wait. Thank God we headed to the train station early that day. They had told us no cruise ships in port so it wouldn’t be a problem getting a taxi. That turned out to be wrong. It was raining lightly and I was told they were all doing school runs.