Catalina Beach Resort

The hotel location is great. However, the beds are like bricks, the bathroom fixtures in dire need of an update, the air conditioner barely kept the room comfortable and the refrigerator is on it's last leg (VERY noisy when going on and off, difficult to sleep thru). Also, did not appreciate the loud leaf blower going on throughout the day, starting fairly early in the a.m. (9:00). The staff was great!

Check in was great and the views from the lobby are outstanding. Overall, the property had too much deferred maintenance and the electrical outlets in the room were extremely outdated.

Property has a lot of potential but needs more maintenance and upgrades. Great views. Pool needs more chairs and drink service and less massage space. Stairs need edge painting to better identify them since there are so many of them. Found ants in bed upon arrival.

The best and only good feature of Catalina Beach resort is their location on La Ropa Beach. Great frontage and the pool was nice too. Too many stairs and the resort is in serious need of updates and maintenance. Restaurant breakfast staff were awesome, but other staff not very friendly or welcoming. Beach chair games were annoying and caused unnecessary disputes.

This property is very old and not well kept. Some rooms have no AC, no lamps, lightbulbs are burned out, outlets do not work, sink in bathroom is falling off the wall. The problems are all repairable but there is no maintenance crew. Even the beach towels are very old and have holes in them. The restaurant service and bar is very slow even for Mexico. The good points are the beds are very comfortable, the staff is fantastic, the breakfast adequate, the bar drinks were also good. The location to Zihua is nice and the view is perfection. We will return to the area but possibly not to this place due to the above mentioned things.

Beach bar staff, especially head guy, not friendly

Our room was booked at least 6 months ahead. It was old. Shower took long time to heat up. AC went and we had to switch 2 rooms later. Husband was sick and had no breakfast. I asked for a credit and they said no. Finally after much discussion with manager we got another breakfast. Beautiful location. Nice pool. Lounge chairs on beach hard to get

rooms need a major overhaul

Friendly staff. Great food.

I booked a terrace room with a king bed and great view months in advance (paying the higher rate for it in advance) and when we arrived they said it was unavailable. Our parents dropped by for 2 hours one day to play a board game with us at our table and they charged them a day rate. At the pool there is a bar but no one is there to serve drinks and the actual bar does not exist. We were aware of the stairs but they are very difficult for most. We paid an upper end rate to stay at Catalina but needed up eating at the restaurants around us instead. For its rates and location, it could be so much better. They just don’t try to make you feel welcome.