The Wheatbaker

It was a great experience, every inch a 7 star hospitality.

Serene and clean environment

I stayed at the Wheatbaker for 3 weeks in August this year with my son, mainly for a business trip. Positives - polite and attentive staff - great, well-maintained decor and superb facilities overall - fantastic gym - good covid-compliant hygiene/other covid-related measures - delicious food - great onsite gym - wonderful poolside setting for business meetings - a well-managed business centre - very comfortable bedroom Negatives - Problems with wifi on one crucial evening when I was due to dial onto a board meeting online. This caused untold stress as I wasn't sure if the wifi issue would be resolved in time for the meeting - during the 2nd week of our stay, I received a call from reception suggesting that I make a part payment on my room extras bill. I have never had this happen at any hotel I have stayed in and found this incredibly insulting - theft: some cash and an ipod were stolen from our bedroom. I have never had anything stolen from a hotel in all the years that I have travelled globally both for work and leisure. I reported the theft to management who were most apologetic and investigated after we left the hotel and returned to the UK. I was then told that I would be refunded the full cost of the lost ipod provided I gave the hotel proof of purchase and my bank details. I provided this information and, despite chasing, I am yet to be refunded by the hotel. This, more than anything, is what makes me rate the hotel so low for staff and service (terrible).

The hotel was in a nice location. The staff was very professional and always helpful.

CALM CLEAN STAFF ALWAYS AVAILABLE TO HELP OR ASSIST

The staff are incredibly friendly. The Wheatbaker is strategically place provided you are here for business. If you're seeking leisure, it is perfect if you want somewhere quiet without too much foot traffic. Though its safe - Hotel Taxi service is a bit on the high end...I recommend outsourcing to local private chauffeur company with SUV cars (US$D80-100/day).

It was a great stay. Service was exceptional and second to none. Room was getting a bit tired but the food and service complimented for any short comings

It was actually the best hotel out of all three. Customer service was good.I don’t have any complaints. Asked for late check out and they said yes till 2pm. It was a great experience overal

Greatly situated, quiet environment and easy accessibility.

Fantastic place to be our first stay in Lagos. Great neighborhood, staff went above and beyond to help us out. The pool is in a common area and not very used, and the lobby layout is a little bit different than the impressions from the pictures, but a fantastic choice overall. Highly recommend.