TownePlace Suites Fort Wayne North

The staff was very kind, but the hotel needs a little bit of upkeep. The elevator was broken, the stairwell smelled mildewey, and the rest of the floor also smelt kind of off. Our first room didn’t feel like it was cleaned thoroughly. We discovered a leaky AC unit and were able to move rooms. The 2nd room was better, though close to the pool so the air had a faint smell of chlorine. I’ve stayed at a lot of Marriott properties and felt this was subpar to their standards, but appreciate the kind staff.

Loved the size of the room

The hallway was a little on the warm side.

The staff was very accommodating. Thank you!

Paid for a double queen bed room because there was three of us staying there and they gave my room way and put us on a single king bed room most of us had to sleep on the floor

They are very friendly at the front desk and the rooms are very clean and the beds are comfortable.

Nothing

The convenience of the property was wonderful but what made our stay phenomenal was the customer service that Greg and Shanda gave to us. It was our first time traveling with our two small dogs and we were concerned about how that would go, but it went amazing. This hotel had everything we needed with all the conveniences and amenities. Thank you!

The only thing I can really say negative was there is a lot of litter around the area, but I think it has to do with all the sports complexes and the youth running from the different ones. Probably throw in their sports bottles down.

Overall it was a good experience. My only complaint is the smell in the room.

At 920am housekeeping came busting in without knocking or anything, I'm standing there naked. Just ride!!