Hotel Indigo Xiamen Harbour by IHG

Everything an excellent hotel should be.

Nothing

早餐很美味，地理位置和服務也都很棒！

如果要说一个小小的建议，就是退房高峰期只有一位员工，导致等待时间有点长。除此之外，整体体验非常满意！

Great view from the room, but that wasn't a surprise and it was paid for. The view is the reason I chose the hotel, together with a reasonable expectation from a hotel marketed as a 5-start one. The dinner food was also tasty and inexpensive.

The hotel is not providing the minimum facilities expected from such an accomodation: the air conditioning is not working properly during the day (the room temperature was 27 degrees Celsius during the day with the air-conditioning turned on max for hours), the internet is not working at all, I had to connect to cellular data during the entire stay and the curtains are not blackout (which really affected the sleep quality). Aside from this, the rooms are quite dated and the breakfast is basic (not bad, but also not great). Concerning the staff, the communication in English or French doesn't go very well, but they are kind and I guess they are doing their best. Also very relevant: there is a construction site next door and they start the noise at about 6:30-7:00 in the morning. This is not the Hotel's fault, but they could have informed us, at least.

Room is a bit old but amenities, view and location are superb

Guest rooms conditions are a bit run down but still good

服務到位 所有疑問 認真回答 幫我解決了很多事情

海景漂亮

這家英迪格根本不是五星級酒店。 因為設備裝潢非常非常老舊，房間內很多地方都老舊破損。電梯內裝醜又老舊，1樓公共廁所也老舊破損。裝潢選材也非五星級酒店會用的石材等高檔建材而是2星3星酒店的普通裝潢用料所以老舊的厲害。原本想訂五星級酒店讓自己開心，結果踩到地雷。心情很差。booking上放的照片都經過美化, 現場看根本不是這麼回事，且不能退訂，感覺被詐騙了。

地理位置很方便 離八市 中山步行街 地鐵站 鼓浪嶼回程碼頭都很近， 吹風機很好用 房間很大間