Stanley House Hotel & Spa

Old listed buildings.

The sofa is our room was broken and dirty. We paid circa £150 for a night for double King size bed, when we went to sleep, found out that two single beds were joined and it was slight gap between them, its pathetic. Breakfast was fine, not extraordinary but good service. After breakfast, we requested to extend the check out time from 11 to 12, since has to attend a wedding in Glass Marquee which is attached to the hotel. The team in reception stated it can only be done if we pay £20. I am staying in different hotels across the globe for last 25 years but for the first time someone insisted to be paid for only an hour extension of check out from 11 am too noon. Bad experience unfortunately.

Beautiful

The only thing for me was everything was fine apart from when I ordered breakfast they left it on a table told me to come in 10 minutes. I came in about seven minutes and it was left on the table to go cold.

The room was very cozy and very nice

The property looks stunning, location is lovely, the deluxe room was beautiful and the spa was also very nice.

You didn’t get a lot for your money, the bathroom heating wasn’t working so it was really cold in there, and the tele wouldn’t work in our 1st night we had sound but no picture, we called down to reception to be told there was no maintaining staff on site and the only thing they could do was move us rooms to the other side of the building (not what i paid for) we dint get a glass of champagne on arrival at the spa like it stated online, and the although the food was nice you dint get a lot.