ibis Tanger City Center

The staff are helpful. However The baths is not clean and requires updating. No face towels either even when requested.

Very small room

The bathroom was infested with ants. So cleanliness was a major issue. For the price, the facilities were quite basic. WiFi did not work most of the time.

Just as it says, needs some upgrading but comfartable

I booked 2 twins bed room of this awful hotel for 14 -16 Aug 2025 via Accor Hotel website with my ALL Plus Ibis status on 8 Jul 2025. When I arrive the hotel at 17:00 on 14 Aug, they said my family (2 adults with two kids) and and my friend’s family (1 adult with three kids) could not get the rooms we paid JUST BECAUSE the hotel policy didn’t accept room with 4 people or above. The front desk staff, with very rude attitude, recommended us to book the third room. Though we told him no adult can accompany the kids in the third room, we said we accepted the offer because the trip from Spain to Tangier just made us very tired. However, the front desk staff said the third room can only be the one bed room due to room shortage. We cannot accept because of gender composition of two families. The frontline staff subsequently insisted we cannot get the room keys and told us we have not paid for the room. I didn’t match with my record in the booking confirmation email, Accor hotel website and my bank statement. To avoid double payment, two families have no choice but to cancel the booking and reserve another hotel. However, the front desk staff did not grantee to make a refund for me. What a nightmare experience for being an ALL Accor Ibis Card member. Thank you for teaching me the Booking confirmation email said “confirm and paid” is not paid. The holiday mood of two families got damaged.

Nice location but not very clean

Front and restaurant doesn't communicate

I didn’t like anything.

Paid in full when booking. On arrival the staff insisted the room hadn’t been paid for despite me showing them the receipt. They wanted a ‘pre-authorisation’ payment for the cost of the room again. Now charged to credit card and are not responding to requests for a refund. Buyer beware.

Good location, walking distance to the beach