Quality Inn & Suites Greenville near downtown

Not good

I CHECKED IN & CHECKED OUT. REQUESTED A REFUND. WHEN YOU OPENED THE DOOR TO THE ROOM IT HAD A AWFUL SMELL. THE FRIGIDAIRE LOOKED LIKE SOMEONE GOT IT OFF A TRASH PILE.THE TOP COVER HAD STAINS ON IT. THE FRONT DESK LADYWAS REALLY NICE.

The manager was unprofessional and rude

Got into my room. It smelled terrible a sharp, like mildew or mold. The refridgerator had mold on the outside and there was mold in the window. Unable to see out of the windows as they where painting the outside and had plastic on them. The furniture was scratched and broken down as well. The bathroom had dirt in the corners of the floor. I was in the room for an hour and left. She was very nice and accomodating at the desk.

Hotel staff were all very friendly especially front desk people and executive housekeeper.

This hotel was not clean at all. The room smelled like mildew. Pictures on the walls had mildew inside them. When we pulled up to check in, we were met at the car telling us that no rooms were ready yet so we Had to drive around and find something to do for 35 minutes. The staff was not friendly at all. I booked the room through expedia. The front desk clerk was not knowledgeable about the system and told me to begin with that we didn't have a reservation. I had to show them on my phone through the app. Also, their was no diet drinks in the drink machines on the first floor or the 3rd floor. So we drank what was supposed to be Dasani water but after purchasing the drinks, when it came out of the machine, it was not Dasani water but an off brand water that we had never had before and it was not good. We could not enter the hotel from the closest entrance or doorway because they locked all the doors and told us we could only enter through the front entrance which made my wife feel very uncomfortable. Terrible place to stay! Never again!

The place is, I’m sorry to say a dump. We got locked out if our room because the batteries needed replaced. The shining light in this whole trip was the staff. The front desk staff in the evening and in the a.m. were very helpful and went out if their way to make things right. The maintenance guy was there the next day and fixed the lock. Breakfast was your choice of waffles, yogurt or apples. I guess you shouldn’t expect a lot for 85.00 a night

Great staff!

Cleanliness, great price for what you get

Great check-in experience! The woman who checked us in on 7/21/23 was wonderful, friendly, professional and went out of her way to make sure we had all we needed for a great stay!