Hotel Central Loft

My family arrived on February 14, 2015 past 11:30 p.m. There was nobody to welcome them. There was no provision where my family would be staying. It was not their fault why they came in late because our flight was delayed. Fortunately, my wife and I were booked at Hotel Magic Mountain which provided me the provision in spite that we were late. Hotel Magic Mountain allowed them to stay for overnight without pay in our room. If my wife and I did not have reservation in another hotel, where would my family be staying then. The following day, we went to Hotel Central Loft about my family's hotel reservation. The staff were not accommodating. My brother and sister in-laws were reserved on the third floor with no elevator. Both are senior citizens and had difficulty climbing steep stairs with missing handrail on certain parts. My family transferred to Hotel Magic Mountain. We did not get refund from Hotel Central Loft because of company policy.

The hotel is right in the centre of town and, as a result, there is alot of street noise making a quiet sleep not very likely. The noise is a trade off for being able to walk around town. That said, the rooms are spacious with high ceilings and very clean. We had a room with two double beds. There is a dresser, a nightstand and a flat screen tv on the dresser. The rooms also have a small refrigerator which was really nice to have. The rooms could use some hangers by the door to put clothes or rain gear on. The bathrooms are also spacious but do not have any place to put toileteries. They could put in a shelf. Our room had a small balcony. There is a small pool with nice landscaping but no lounge chairs, just some cement tables and benches. During our stay, the wifi did not work until the last day but it had good reception when it did work. Breakfast is included and offers 3 choices of pancakes with fruit, traditional tico breakfast and a continental breakfast. The food was good but with all of the fresh fruit, it was disappointing to have only orange juice that comes in a box or bottle.

When we check in we were Advised that air conditioner was not working so they changed the room previously offer for another room

There is a heavy set guy who runs the front desk but does not speak English. I told him I wanted to leave Monteverde and arrive in Tamarindo. The Interbus (the main form of tourist transportation) wasn't available the next day so he convinced me to take the public bus. This guy left me at a bus stop, and told me the bus I needed would come in 15 minutes. I waited for 2 hours only to use my broken spanish to find out it doesn't come at that stop at all! I ended up using my broken spanish to navigate to Tamarindo via 3 buses, a taxi and some minor hitchhiking. It took 8 hours. I called him and he didn't seem too concerned. The hotel is fine, it's near the rainforest but don't trust the front desk too much for itinerary planning.

Could've been much better, however it seems they were in the middle of a lot of repairs to the building and computer booking system. They overbooked my reservation and were initially planning on moving me to another hotel. Turns out they just had their books all out of order and my room was available and everything was fine from then on.

Convenient location, room is dark even turn on all lights in the night, no bathroom towel. Friendly staffs and good breakfast.

This place is in the middle of busy intersection. Very very noisy till early hrs in the morning and pool was not cleaned for a month. Will not stay here again for sure. No elevator either .

Hotel Arenal Jireh is the worst hotel we have stayed in. Our stay at the hotel was miserable. The hotel is stripped. The towels are paper thin. They should be used to wipe the floor. My children and I slept with no covers as the sheets smelled like urine. No telephones in the rooms. You cannot communicate with the front desk should you need anything. No TV. The neighbors around the hotel have roosters that didn't allow us to sleep all night. Terrible stay!!

the hotel still in construccion..specially by the breakfast area.. we have to ask few times for towells the only good thing is because is at the center of the fortuna town..convenience to shop and to walk to the restaurants..in the night..

nice location, the hotel is a bit on the budget side. Pool was not heated at the days we were there, but we did not mind as there was just too much to do around. The breakfast was included, and it was a basic Costa Rica breakfast, but a reasonable one. They have a nice secure parking spot. You can see the volcano right from some rooms.