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8.7 / 10 Guest Rating

The Captains Motel

16 Matauwhi Road, Russell, nz

The Captains Motel - main view

About the Property

Outdoor Swimming Pool & BBQ Facilities
Enjoy a refreshing dip in our outdoor swimming pool and bond with your loved ones over a delicious BBQ at our facilities.

Family-Friendly & Pet-Friendly Accommodation
With our family rooms and pet-friendly policy, everyone is welcome at The Captains Motel for a memorable stay.

Convenient Amenities & Nearby Attractions
Relax in rooms equipped with modern amenities like a flat-screen TV, fridge, and coffee machine. Explore nearby attractions like Christchurch and Flagstaff Hill.

To book your stay at The Captains Motel and experience our fantastic amenities, visit our website now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Garden
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

The spa pool can be used free of charge. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent207 verified reviews
AI Summary

Guests highly rate the clean and comfortable and frequently praise the excellent customer service.

Categories

Cleanliness8.6
Service9.1
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.1
Food and Beverage8.6
Overall Experience8.8

Select topics to read reviews

R
RachelnzNZ
Verified booking
family_with_children
Standard Room
Stayed in Jan 12, 2026

"Excellent"

8.0

Staff were amazing

Super hot but very grateful staff supplied 2 fans to help witht the heat

Helpful?
A
AlananzNZ
Verified booking
family_with_children
Standard Room
Stayed in Jan 10, 2026

"Great location for a comfortable stay in Russell"

7.0

Great location and layout of the family room. Parking right outside so easy to load and unload the car. Kitchen facilities were good, main bedroom was small, but second room was spacious. Swimming pool was great.

Needs air con (it’s coming) - we managed but it was hot.

Helpful?
A
AdelaideauAU
Verified booking
extended_group
Standard Room
Stayed in Jan 6, 2026

"Exceptional"

10.0

Everything!!! Location...Facilities cleanliness of the whole property!!! And Tristian was A DREAM to deal with!!!! Will definitely be rebooking for next summer... only LONGER!!!

My duration of stay - I could of stayed longer - all fault of my own🥺🤦🏾‍♀️

Helpful?
J
JasmineauAU
Verified booking
couple
Standard Room
Stayed in Jan 2, 2026

"Clean, comfortable and excellent customer service!"

10.0

Clean and comfortable facilities, spacious rooms also had little extra touches that were super helpful and needed, great location and above all amazing host and customer service. Would definitely stay again and plan to.

N/A

Helpful?
M
MarknzNZ
Verified booking
couple
Standard Room
Stayed in Jan 1, 2026

"Loved Russell and the motel was perfect for an easy walk into village."

7.0

Great room with fresh renovations. Clean and nicely decorated.

Shower head kept falling out of cradle. Not a major but annoying.

Helpful?
N
NickynzNZ
Verified booking
couple
Standard Room
Stayed in Dec 28, 2025

"Exceptional"

9.0
Helpful?
M
MccollnzNZ
Verified booking
extended_group
Standard Room
Stayed in Dec 18, 2025

"Loved it will be back"

10.0

Awesome. Stay nice and clean and close to. Town

All good

Helpful?
B
BRUNOfrFR
Verified booking
couple
Standard Room
Stayed in Dec 5, 2025

"Very Good"

7.0
Helpful?
A
AprillenzNZ
Verified booking
extended_group
Standard Room
Stayed in Nov 23, 2025

"Exceptional"

10.0

Was a great stay.

The cost was expensive for just one night but the manager was super lovely, made us feel welcome and we would definitely stay again.

Helpful?
P
PinzhunzNZ
Verified booking
family_with_children
Standard Room
Stayed in Oct 26, 2025

"Exceptional"

10.0

The motel is within walking distance from the town center. It's in a very quiet area. The staff was super friendly and the motel itself is newly renovated with new equipments snd furniture. The best part for us was that it was super dog-friendly, our companion and us had the best time staying in Russell!

Helpful?
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