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8.7 / 10 Guest Rating

The Captains Motel

16 Matauwhi Road, Russell, nz

The Captains Motel - main view

About the Property

Outdoor Swimming Pool & BBQ Facilities
Enjoy a refreshing dip in our outdoor swimming pool and bond with your loved ones over a delicious BBQ at our facilities.

Family-Friendly & Pet-Friendly Accommodation
With our family rooms and pet-friendly policy, everyone is welcome at The Captains Motel for a memorable stay.

Convenient Amenities & Nearby Attractions
Relax in rooms equipped with modern amenities like a flat-screen TV, fridge, and coffee machine. Explore nearby attractions like Christchurch and Flagstaff Hill.

To book your stay at The Captains Motel and experience our fantastic amenities, visit our website now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Garden
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

The spa pool can be used free of charge. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.7
Excellent207 verified reviews
AI Summary

Guests highly rate the clean and comfortable and frequently praise the excellent customer service.

Categories

Cleanliness8.6
Service9.1
Location9.1
Room Quality8.6
Amenities8.6
Value for Money8.1
Food and Beverage8.6
Overall Experience8.8

Select topics to read reviews

S
SarahauAU
Verified booking
with friends
Standard Room
Stayed in Jan 20, 2025

"Very good"

8.0
Helpful?
N
Nicky
Verified booking
Standard Room
Stayed in Jan 19, 2025

"Exceptional"

10.0

The Manager was extremely helpful and went out of his way to make sure we had everything we needed. The Motel was in easy walking distance to the Russell shops and wharf so we could just leave our car parked there. My Granddaughter loved the swimming pool. The only minor issue was the wardrobe was quite narrow so the clothes had to go in on an angle, but it wasn't that big of a problem as they could still hang up. We would definitely go back to stay there.

Helpful?
D
DavidgbGB
Verified booking
young couple
Standard Room
Stayed in Jan 15, 2025

"Disappointing"

4.0

Large step up into shower not very conventional Two in room light bulbs did not work Shower ventilated by a window on shower which effectively exposed the shower occupant

Helpful?
T
TrudynzNZ
Verified booking
young couple
Standard Room
Stayed in Jan 11, 2025

"Good"

7.0

Bit expensive for such a basic room

Helpful?
T
TanyanzNZ
Verified booking
family with young children
Standard Room
Stayed in Jan 9, 2025

"Been coming up here for years and this motel has only got better especially with the new Manager"

8.0

The Manager - Tristan is amazing he checks on you ensures that you have everything you need and helped my sister in law and i unload the car. The place has been renovated and is amazing clean and tidy

As we stayed in the suite that is for those with mobility issues the one thing we struggled with is the couch as it is far too low. It needs extra height under the squabs. The shower is lacking pressure however it did the job

Helpful?
L
LyndanzNZ
Verified booking
young couple
Standard Room
Stayed in Jan 8, 2025

"Very good"

8.0
Helpful?
P
ParisauAU
Verified booking
group
Standard Room
Stayed in Jan 8, 2025

"Would recommend & stay again."

9.0

Lovely hotel friendly management car parking on site good comfortable bed & pillows nice pool easy walk into town room was lovely and clean.

No air con in room but fan worked ok

Helpful?
B
BenjaminaeAE
Verified booking
group
Standard Room
Stayed in Jan 7, 2025

"Very good"

8.0
Helpful?
P
PamelanzNZ
Verified booking
young couple
Standard Room
Stayed in Jan 6, 2025

"Ok"

7.0

A smell in the room. The mattress was very noisy. The lounge chairs were uncomfortable.

Helpful?
G
GrahamgbGB
Verified booking
solo traveller
Standard Room
Stayed in Jan 6, 2025

"Very good"

8.0
Helpful?