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8.1 / 10 Guest Rating

Howard Johnson by Wyndham Kota Kinabalu City Centre, formerly Hotel Shangri-La Kota Kinabalu

11, Jalan Masjid Lama, Bandaran Berjaya, Kota Kinabalu, my

Howard Johnson by Wyndham Kota Kinabalu City Centre, formerly Hotel Shangri-La Kota Kinabalu - main view

About the Property

Stunning Views of Kota Kinabalu and Tunku Abdul Rahman Park
Convenient Location near Major Attractions
Modern Rooms with 24-Hour Room Service

To enjoy breathtaking views of Kota Kinabalu and the islands of Tunku Abdul Rahman Park, book your stay at Hotel Shangri-la Kota Kinabalu. Indulge in Asian and Western fusion dishes at Tivoli Café & Bar and unwind with refreshing drinks at Bar Lounge. With a prime location near Atkinson Clock Tower and Gaya Street Sunday Market, exploring the city is a breeze. Experience comfort and convenience with modern rooms offering 24-hour room service. Don't miss out on this unforgettable experience – book your room now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. NB: • Early check-in allowed with additional charge of RM100 • Late check-out allowed with additional charge of RM100 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Twin - Photo 1
Deluxe Twin - Photo 2
Deluxe Twin - Photo 3
Deluxe Twin - Photo 4
Deluxe Twin - Photo 5
Deluxe Twin - Photo 6
Deluxe Twin - Photo 7
Deluxe Twin - Photo 8
1/8

Deluxe Twin

2 Twin Beds247.6-sq-foot room with city views Internet - Free WiFi Entertainment - 32-inch LCD TV with digital channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, slippers, and free toiletriesPractical - Iron/ironing board, desk, and phoneComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-Smoking

23 m2
Sleeps 3
2 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarTVTelephoneAir conditioningHair dryer

Deluxe Twin Room

Non-refundable
Room Only
20% OFF$56.85

$45.48

Includes taxes & fees

Deluxe Twin Room

Non-refundable
Breakfast Included
20% OFF$79.86

$63.89

Includes taxes & fees
Suite with Steam Room (Triple) - Photo 1
Suite with Steam Room (Triple) - Photo 2
Suite with Steam Room (Triple) - Photo 3
Suite with Steam Room (Triple) - Photo 4
Suite with Steam Room (Triple) - Photo 5
Suite with Steam Room (Triple) - Photo 6
Suite with Steam Room (Triple) - Photo 7
Suite with Steam Room (Triple) - Photo 8
1/8

Suite with Steam Room (Triple)

1 Double Bed504-sq-foot room with city views Layout - Bedroom and sitting areaInternet - Free WiFi Entertainment - 32-inch LCD TV with digital channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and room service (limited hours)Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Safe, iron/ironing board, and deskComfort - Air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-Smoking

47 m2
Sleeps 3
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Suite With Steam Room

Non-refundable
Breakfast Included
20% OFF$130.13

$104.1

Includes taxes & fees

Guest Reviews

8.1
Excellent1954 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness7.6
Service8.5
Location8.6
Room Quality7.8
Amenities7.5
Value for Money8.2
Food and Beverage8.6
Overall Experience8.0

Select topics to read reviews

R
RoslanmyMY
Verified booking
solo_traveller
Standard Room
Stayed in May 29, 2026

"Okay for a night."

7.0

Free parking. Bathtub. Complete electronics need in the room. Location near to 7E. Direct filtered water (drinkable) in the bathroom.

The window is too high, cant really enjoy the beautiful city view outside. Breakfast tastes not good. The pillow too soft but not thick enough, not comfortable.

Helpful?
M
MARLINAmyMY
Verified booking
extended_group
Standard Room
Stayed in May 29, 2026

"Exceptional"

10.0

Room very clean

Helpful?
P
PohmyMY
Verified booking
solo_traveller
Standard Room
Stayed in May 29, 2026

"Exceptional"

9.0

- Attentive and responsive service team - The bed and pillow - Drinking water tap in the room

Helpful?
A
azmimyMY
Verified booking
couple
Standard Room
Stayed in May 28, 2026

"Exceptional"

10.0
Helpful?
S
SusanauAU
Verified booking
extended_group
Standard Room
Stayed in May 28, 2026

"Excellent"

8.0
Helpful?
N
Noor shahfinazmyMY
Verified booking
couple
Standard Room
Stayed in May 28, 2026

"cleanliness. Staff are so warm."

8.0

Air Condition shall not be centralize on each guest room. It is because, not all guest prefer the cold temp every time. It took time to decrease the temperature, end up i ask the technician to switch off completely the air condition in the room.

The adjustment temperature in the room.

Helpful?
K
Kamarudin Sulaiman myMY
Verified booking
solo_traveller
Standard Room
Stayed in May 26, 2026

"Exceptional"

10.0
Helpful?
Z
ZAINALmyMY
Verified booking
solo_traveller
Standard Room
Stayed in May 24, 2026

"Definitely in the list to repeat if i need to stay in KK"

9.0

Newly decorated, looks great and modern. Has smart tv, can watch netflix youtube etc. I like that this is actually an old hotel so it has bathtub. Newer hotels these days doesnt have it anymore. I also love the lighting of the room. The level of white+yellow light is just nice and not overly dimmed. But you can adjust it if you want more romantic vibe. For breakfast, I obviously didnt try all the food but i see there's plenty of choices. I love the ambiance of the restaurant and the all staffs are nice, welcoming and helpful.

I didnt know that i need to pay deposit RM1OO since it was not stated in the details (i booked online). I didnt have enough cash with me, but the good thing is they allowed me to check in anyway and just pay deposit after i withdraw from nearby ATM. Eventually I forgot to pay the deposit but they didnt make it an issue. The room i got, had like ''dusty'' smell (?) i dont know how to describe it but it seems like the room had no guest for quite some time maybe? It is clean tho. I didnt make a complaint since it is not a big issue for me. But someone with sensitive nose or have sinusitis might feel a bit uncomfortable at first. Initially the hot shower was not hot enough, so i asked the front desk and they dispatched a housekeeping staff that was willing to manually adjust the temperature setting for me. So all was good.

Helpful?
S
StephengbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 23, 2026

"Needs improvement."

5.0

The staff were very helpful and friendly, and the breakfast was very nice.

I stayed 3 nights in this hotel, as part of a tour. The first two nights I was placed in a room that was exceptionally noisy; it was close to the hotel's own maintenance and admin offices, which meant a lot of slamming doors at all hours of the day. On top of that, the noise from the traffic (at all hours) demanded the use of earplugs. My 3rd night was at the top of the building, and, while much quieter, it had the problem of broken air conditioning - it was impossible to control the temperature, and as a result the room was very cold. Extra layers of clothing were required.

Helpful?
K
KazukojpJP
Verified booking
solo_traveller
Standard Room
Stayed in May 20, 2026

"昔は、良いホテルだった。インテリアは、未だに良い。バスタオルや掃除のタイミングを合理的に管理をする必要があると思う。"

5.0

ロケーションが良かった。

部屋の掃除は、非常に良い人もいたし、マアマアがまんできるひともいた。一番の欠点は、ドアノッブにかける、「部屋を掃除してください」「邪魔をしないでください」というタッグが無いことだった。午前中に掃除をしてほしいと言ってあったのにもかかわらず、正午頃疲れて帰って来ても、近隣の部屋の掃除中で、私の部屋は掃除してなかった。すぐに、インターネットで仕事をしなければならないのにできなかった。今まで、止まったホテルには、こんなことは無かった。また、ホテルのバスタオルが、非常に古くて汚いので、持参したタオルを使わなければならないことがあった。バスタオルの管理が間違っていると思う。

Helpful?