Holiday Inn Express - Tullahoma by IHG

The room was not the correct one and They did not switch it because they did not have rooms like the one I booked

The hotel parking lot was clean, The room was clean & comfortable. It had a walk-in or roll-in shower to accommodate a handicapped traveler. The shower was equipped with Dove shampoo, conditioner, & body wash wall dispensers. The sink was equipped with Dove hand soap & hand lotion wall dispensers. The snack room had chips, candy bars, & microwavable soup along with a cold drink vending machine. It also had a refrigerated vending machine with microwavable meals. Staff members were courteous & friendly.

Great place Mrs Lisa very friendly room was clean we enjoyed it pool area nice gym nice & other guest extremely friendly also. Thank you guys

Nice clean hotel. The bed was extremely comfortable. Great location in Tullahoma. Construction around the property, but not a noise issue. Friendly, helpful staff! Would definitely recommend! Kudos to Lisa at the front desk!

Easy check-in…Front desk was so nice and recommended the best restaurant too.

So, the room was basically clean. There was a 2-inch bit of caulk in the shower/tub that was part of the larger maintenance issue, but the room itself was clean. The hotel was less than clean. The hallways on the ground floor and the floor my room was on could have used a vacuuming. There was a crusty grey ... thing ... about the size and shape of a Cheeto in the pool area. And generally, the place looked like many minor maintenance issues were being neglected. So, it's not up to the brand standards as I've come to expect them. That said, based on outward appearances it might be the best hotel in Tullahoma (and maybe the wider area), with the possible exception of the LivSmart, judging by the outward appearances. It's a small town in Tennessee, not off an interstate, and most tourists to the area don't actually stay there.

Great people, the rooms were great. And the continental breakfast was excellent.

Check in did not go well

The hotel staff at check in was very nice. However the next morning, upon requesting additional pillows from a different front desk clerk I was asked “4 pillows aren’t enough for you?” I was taken aback. I would not ask if I did not feel I needed extra pillows - mind you our room had a sleeper and there were no pillows or blankets for the sleeper. The hotel was never vacuumed, not the halls or the lobby or the kitchen areas, during the 3 nights we stayed. The kitchen staff was very nice and accommodating but she did not wash her hands after handling the coffee machines and then returning to food items or at all in between tasks. I would not stay at this location again and would not recommend it.