Murano Suites

Apart bem localizado, boa mobília mas internet não funciona! E não há quem possa ajudar!

They charge me taxes, that do not correspond , I pay an 25% over price . That is not described o the reserve

Alojamiento normal, con detalles que se deben mejorar como por ejemplo, la puerta del bano, no se puede cerrar

Ótimo atendimento.

Over the phone service extremely poor. This is not a hotel, but a rent-apartment. Thus, there is no service at the reception whatsoever, not even to guide you.

A besoin d etre rafraichis

Habitación comoda pero me toco mantener las ventanas siempre habiertas ya q el departamento estaba con mucho olor a cigarrillo .

Excelente ubicación, departamento cuenta con todo lo necesario para la estadía por días

Muy bien fue un viaje para realizar examenes

It is not a hotel, but rather a furnished apartment, so there is no "front desk service". There is always someone in the entrance of the apartment building, but they only speak Spanish (no English) which wasn't a problem since you only have to pick up your keys from them. The owner was very nice. I realized that I did not bring the correct outlet adapter so none of my chargers worked. I emailed her about it, and she immediately emailed me back telling me where to get one within walking distance. The apartment is cleaned weekdays, and the place always seemed very clean. I only have 2 complaints: the shower was very unpredictable (I would randomly just get a few seconds of really hot or really cold water) and you can hear a ton of stuff from the other apartments. Both issues were very manageable. Tip- I noticed the shower was only weird in the evening, not the morning (6 am). And if you're a very light sleeper, I would recommend earplugs. Also, Parque Arauco is a must-see. There is a very pretty garden, a shopping mall, and some awesome restaurants. Overall, I very good experience, especially for the price.