Villa Nautica Paradise Island Resort

Overall nice stay with great snorkeling. We stayed at water villa and ate at the Lagoon restaurant. The food can use improvement in quality and consistency. Service staff was nice. We filled out the survey for food on our 2nd day and the staff really took it seriously and made sure we had good food options rest of our stay. Breakfast was consistently awesome. Lunch and dinner varied in our opinion. I wish our host treated the food allergy we reported seriously as we had kiwi sent to our room as well served on a 10 person excursion without an alternative. The staff was nice to have kind gestures when we shared the food allergy issue. Just not the 5-star personalized experience we expected. We booked on Expedia 7 days before we arrived. The hotel never confirmed our arrival flight. Hope the property better manages communication. Luckily there was another family on the same flight so we didn’t wait for the boat transfer. Just an unnecessary stressful beginning when you do not hear back from the property.

People were so friendly

The island is beautiful and very relaxing. Being able to walk out of our villa onto the beach and snorkel with the amazing sea life was the highlight of the trip for us. All of the staff were friendly and helpful with special mention to Helan, our housekeeper, and the wait staff in Bageecha Restaurant who were particularly attentive. Towards the end of our stay, we were thrilled to receive a complementary room upgrade to a stunning water villa. It was such a treat for our last night. Overall, it was an incredible trip that we will never forget.

I love everything

Property was well mentioned over all the food was terrible could do better

Amazing experience. The islanders are soo sweet especially Ermie she is the best! Would definitely come back next year!

Tranquility. Natural marine life and environment. Clear transparent water

We were all very happy with the service. Also, it was great to have a separate restaurant for the over the water villas. Service and food variety were great! The over the water villas were fabulous. Being able to snorkel right off the back deck of the villa was priceless (and we saw so many kinds of fish!). We had the all-inclusive package and there were still a lot of things (drinks, restaurants, activities) that were not included - that always felt like trying to get even more money out of us (and high prices). Wish that was just a small exception to the rule.

Located near airport only 20 minutes from airport by speed boat.

We had a beach bungalow which was very tired and dated. The paint on the walls looked dirty, the tiling in the bathroom was poor, the outdoor furniture was very weathered. The beach bungalows are on the east side of the island, and some are a long walk from the pool and restaurant, but buggies are available. Note that the water villas are on the east side of the island too and face either north or south. The pool is a good size but the resort is very children friendly so there are a lot of kids. The lounger mattresses get very wet if it rains, and aren't stored away over night. The food in the restaurant is very varied, although it made my partner poorly for 48 hours and we had to visit the on site doctor, who was very good. The staff everywhere are exceptional... very polite and friendly. Good range of drinks available on the all inclusive menu, but service could be quite slow at times. The island is very close to the airport, so there are a lot of boats passing by at all times. There is entertainment every night, including bingo, a disco and live music. Don't come here if you want tranquility... the children, boats and entertainment all prevent that. The gym is well equipped with a mix of old and new equipment. Personally i found it too over crowded and they could afford to lose some equipment. The snorkeling is excellent and very accessible. Watch out for dangerous lion fish and puffa fish. Take an under water camera!