Fairfield Inn & Suites Columbus

Very good staff

The rooms and common areas were always very clean and quiet. The staff was beyond friendly and accommodating. We were very pleased with our stay at the Fairfield Inn in Columbus, MS and would absolutely recommend it to family and friends. We have stayed at 5 different hotels in the Columbus area with our daughter being in college nearby, and this property was by far the best for cleanliness, staff, and price.

Everything was great

Location, price

Shower curtain too short

Young man that checked us in was so friendly and helpful and really seemed to enjoy his job.

When I checked out of the Fairfield Inn in Columbus, MS, I asked for the names of assistant manager Samantha Bogan and two of her team members who assisted us the day before because I wanted to include their names in my review. It was a true pleasure to stay at this clean, lovely, comfortable hotel. Sending a big THANK YOU to Samantha, Dre, and Love.

Staff was excellent, accommodating, always smiling and standing ready to assist with anything you might need. The elevator was not working; we are elderly so the front desk attendant changed our room to the first floor to accommodate our needs. The breakfast staff were so nice and kept the area clean and made sure food was always available.

Everyone was so friendly and attentive! Lightening had struck the building a few days before so a few TVs were not working for a short period of time. The staff bent over backwards to make our stay pleasant despite the situation. We will definitely stay there again!!

They had an issue being struck by lightning. Not their fault, things happen. They gave me a lower level room and comp points. The elevator was still fried. The room was very clean. Staff was polite. Breakfast was okay. Loved they had yogurt but was looking for a bagel or muffin to add to it. Overall I will have to come that way often and I will book another room with them.

The staff was the best starting with Graham who checked us in, Samantha Bogan, the manager who came around at breakfast and spoke with and listened to everyone, and ending with the cleaning staff who were extremely joyful and pleasant as they prepared to work. As manager, Samantha set the tone for all the employees, showing concern for the guests and being very accommodating for issues caused by the lightning strike. Most important, the room was clean. My only suggestion is that they lower the shower curtain in the handicap accessible room to prevent water from spreading on the floor.