Legacy Hotel

I never enjoy my stay in Israel because of tour problem with expedia. The staff in Legacy hotel were angels specially Rana, the receptionist. She helped me all throughout because Iam so dissapointed with EXPEDIA. She deserves a high raised. We came to Legacy Hotel about 07:30 to 08:30am in the morning but she still accomodate us and gave us a room to rest. She's a fantastic woman especially on those times that EXPEDIA ruin my holiday and she's still there to support us. THANK YOU LEGACY HOTEL because you were there to helped us.

The hotel was what we expected and we found it reasonable for our stay

Such lovely welcoming staff. Clean, simple and very comfortable room. The location of the Hotel is ideal for walking into the Old City and seeing the sights. i would highly recommend this hotel.

Staff was courteous and friendly BUT was not knowledgeable about Jerusalem. They discouraged us very much about the entry to the Dome of Rock and Aqsa mosque. However, we found our way out which shouhd have come fom them.

We booked an executive double room but on arrival was given a different room without a balcony, we complained and they gave us a tiny room with a balcony, not very nice! Meant to have fruit bowl etc never got it. Front desk staff not very interested in our plight. Eventually spoke to hotel manager who apoligised and gave us a free meal in the restaurant , but it still left us feeling we had paid extra for our room and not been compensated fully. Would not stay there again.