Protea Hotel by Marriott Clarens

The staff was excellent. I had used Booking.com to modify my date for a two-room reservation, but only one of the rooms was changed despite the fact that the app showed the correction. Despite the fact that the hotel was relatively full for a local art festival, they were able to sort out the problem for me with Booking.com.

The bathroom configuration in our room was a bit strange with the shower stall opening directly into the room. Good thing was traveling with my wife!

Excellent location, staff and breakfast!

The location

It is in the center

The hotel is located right in the center of Clarens, making it very convenient to walk around the town, restaurants, and shops. The staff were friendly, welcoming, and understanding throughout our stay, which we really appreciated. Breakfast was also very enjoyable, and having the parking area directly downstairs made everything easy and convenient.

The heater in my room was not working properly and ended up blowing cold air throughout the night, which made the room quite uncomfortable.

Big comfortable bed, great views. The hotel is a walking distance from a lot of places in town.

Dirty lavatory walls in the room. Uncomfortable pillows and weird smelling duvet. Noise coming from ventilators. I was not really a big fan of their breakfast, although there was quite a few nice options to choose from