Four Seasons Resort Marrakech

A stay at the Four Seasons Marrakech is honestly incredible — it’s the kind of place that gets everything right without even trying too hard. We are a family of four from the UK with a boy aged 2 and a girl aged 10. We stayed in a one bedroom suite. From the second you arrive, the service is spot on. The staff are amazing—super friendly, but still really professional. You can tell they’re very well trained because everything just flows. It’s not stiff or overly formal, it’s just natural and effortless. They notice the little things, remember what you like, and are always there when you need them (but won’t hover or get in your way). Their WhatsApp service actually works amazingly well too. In almost every other luxury hotel, this is typically ‘hit and miss’, where things might be missed, misinterpreted or takes a while to complete your request. Not here though…I don’t know how they do it, but they make you feel as if you’re the only person in the whole resort that they are serving! It’s a form of art! The team really makes the place special. Everyone from reception to housekeeping to the restaurants is kind, attentive, and genuinely wants you to have a great stay. It never feels forced, which makes a huge difference. Even the workers in the grounds smile at you, say hello and genuinely care. One thing that really stood out was the personal touch from the leadership team. The Resort Manager, Sudhir Dutta, actually took the time to meet us in person, which says a lot. You can imagine how busy he must be, but he still made the effort to stop, chat, and make sure everything was perfect for us. That kind of hands-on approach really shows in how well the whole hotel is run. Big credit to him. The food is also a big highlight. Everything we tried was delicious, really high quality, and beautifully presented. Breakfast in particular is excellent — there’s a great selection, everything is fresh and top quality, and the staff in the restaurant are amazing. They’re attentive, welcoming, and make the whole experience feel relaxed and enjoyable from the start of the day. The hotel itself is stunning and kept to such a high standard. Everything’s spotless, well maintained, and just feels calm and luxurious. The gardens and grounds are gorgeous, the rooms are super comfortable, and it’s the perfect place to relax. If you’re travelling with kids, the kids club is excellent too. The staff there are just as good as the rest of the hotel — friendly, caring, and really engaging. It’s a great space, and you can tell the kids are genuinely having fun and being well looked after. Location wise, it’s ideal. You’re close enough to the centre of Marrakech to explore easily, but far enough away that it feels peaceful. Plus, it’s really convenient for the airport, which makes travelling so much easier. What stands out most is how consistent everything is. Every part of the experience is just really well done, and you can relax knowing you’re in good hands. It’s one of those places you’ll definitely want to come back to.

Rooms facilities restaurants all exceptional but it was the staff that made our holiday - nothing was too much trouble!

It is expensive but you get what you pay for

Somebody stole my sunglasses from my Closed locker at the spa. I went for a 90 minutes massage, i locked my sunglasses in the locker of the spa. I took my bag with me, the only thing i left inside the locker was my sunglasses (which held a great emotional value for me). After the massage, i open the locker but my sunglasses were nowhere to be found. The reception called the security, and after 1 hour of search, the conclusion was that maybe one guest took it who saw my locker code and remembered it.. I don't understand how this can happen at a Four Seasons Hotel.. The security and the spa stuff seemed really helpful, they tried to make the best out of the situation, but the damage is still done and no tea can replace my glasses. Add photos

Beautiful and great staff