Mercure Sheffield Parkway

Everything. Regular client, staff brilliant, friendly and professional. Best position for easy access to city centre and M1 motorway. Multiple high speed EV chargers within 5 minutes drive at J33 M1.

Nothing.

I’m plenty of room and location

All was ok

The room was clean and tidy, the bed was comfortable and there was plenty of car parking.

The hand wash and toilet roll hadn’t been replaced on arrival. The ground floor toilet had no toilet roll. One section of the toaster wasn’t working ,so one side of the bread was untouched. I waited ten minutes for the bacon and hash browns to be replenished at breakfast. We had to ask for more butter at breakfast as there wasn’t any. In my opinion there wasn’t enough staff particularly on Saturday.

The staff where helpful especially Ashley always seemed to go out of his way to help , check in was quick and food was good

Once we got up to the room which was a premier room the air conditioning wasn't working and it was a very warm day and when I ask about it I was told that the hotel new all about and think I should of been told about this so we could of changed rooms , we did however transfer to another room which was a classic double but my bill wasn't then changed but we did get given two drink vouchers, the only thing I would really like to get across is that I think we should of been informed about fault