Monte Carlo Inn & Suites Downtown Markham

Персонал отличный

Очень старый отель , стулья рваные , в лифте грязь , постель не утюжат , кондиционер старый и шумный …

I stayed at this hotel for two weeks and overall had a decent experience, but one issue stood out. One male kitchen staff member (I think he's thr chef) appeared to spend most of his time walking around or sitting in the office area rather than actively working. He also seemed to be there from after 9am in the mornings until very late at night, especially on Fridays during their interesting entertainment events, which left many of us wondering what his actual role was for spending practically a whole day at work each day. Several guests noticed a major difference in the quality and effort put into the meals depending on who prepared them, and we consistently preferred food made by the other cooks rather than the chef. Unfortunately, this staff member also gave off an uncomfortable and unwelcoming vibe at times. I hope management reviews this feedback, as the rest of the staff provided much better service and care.

The staff.

Sound proofing was very poor. Also, we requested specifically to stay in a room away from the elevators and were put close to the elevators.

There customer service is good and the breakfast

Nothing

員工禮貌及態度 希望 友善一點