Maurya Rajadhani

Staff was very helpful and pleasant.

The bathroom had a leaking water problem, room was too small for triple occupancy - once we put an extra bed, there was no space to walk, the hotel did not receive the conformation email that was send by booking.com as it went to some different branch of their hotel.

Location was accessible

Over priced for the facilities given

Good staff behaviour

Rooms not spacious. Room very small for 3 guests booking . No space left for moving in the room

Good

Didn't get the room paid for the first night. It was sorted on the second night.

While I appreciate your hospitality, my recent stay was disappointing in several key areas. The breakfast quality was poor, and the lunch buffet lacked variety, offering the same dishes throughout our stay. The taste of the food was below average. Furthermore, the suite we were assigned did not provide value for money; the room rate was disproportionately high for the standard of accommodation provided.

During my recent stay, I experienced a significant service failure involving the Manager's conduct, which was both unprofessional and lacking in guest focus. As I had an international flight requiring me to be at the airport at 2:30 AM, I requested a hotel car for transport. The Manager informed me that no car or driver was available. I then requested that the hotel arrange a taxi for me, but he refused, stating he could not help and could only share a driver's number. This is not an acceptable practice for a hotel of this standard. Due to this lack of assistance, I was forced to escalate the matter directly to the General Manager, who promptly resolved the situation. While I appreciate the GM's intervention, the Manager's initial dismissive and uncooperative attitude created unnecessary stress and is not conducive to a welcoming or service-oriented environment.