Renaissance Sanya Haitang Bay Resort

We stayed at the hotel for 2 nights and we had a great time. The only bad part is the accessibility to the nearby atteactions from the hotel. We had no choice but to call reataurant van to pick us up after 4pm as there was no taxi in the hotel after that time. But the hotel bus is really convenient tho a bit dirty. Overall stay, very nice for interior and service.

빌라에 숙박했는데 중국호텔답게 사이즈가 엄청났었다 빌라까지 카트로 이동이 가능한데 직원들 교육이 부족해서 그런지 과속을해서 위험했었다 화장실 변기에서 냄새가 조금 나고 샤워꼭지가 빠지는것 빼고는 시설들은 아주 훌륭하다 수영장이 아주 크고 다양해서 가족여행하기에 좋았고 아침 조식 부페의 양식들이 조금 부족한반면 중식당음식들은 아주 맛있었다 직원들이 영어를 잘 못하는것만 제외하면 시설은 매우 훌륭했다

PROS: 1. room was spacious, it was very close to the beach, had our own patio which was very cozy. 2. staff was polite. 3. pool was ok. 4. view was good. 5. free and convenient shuttle bus. 6. the gym was clean, comfortable and well equipped. CONS: 1. dinner buffet we had on the 1st night was bad. we arrived at 8pm (staff claimed the buffet time was 6-10) and most of the food was emptied, it was like eating people's left-overs. (only a few mussels left in the seafood bar, same case to the hot dishes) i asked the cooks for some grills and a lot of the meats were not available. we complained to the staffs and all they could do was bringing us small dishes of seafoods.(instead of refilling the buffet)... and food quality was not up to a 5 star hotel at all. although staff was polite and tried to be helpful, we did not enjoy the dinner. it was a horrible experience especially paying a price like that. 2. overall the bed was ok, but only if you don't move much during your sleep as the bed was squeaky. 3. we requested some bowls and utensils for our noodles and soup we bought, and it took over 1 hour for them to arrive to our room. 4. we ordered some room served dinner, i was asked if there's any special requests, so i requested to have less oil in my dish. and of course it came drowned in oil, and super salty. for breakfast buffet… you will have to fight for your food pretty much… there is so many people and not enough cook/food.

패밀리 패키지를 이용했는데 공항 무료 픽업과 r-cade 무료 이용, 15시 체크아웃 등 아주 만족스러웠습니다. 수영장이 아이들 놀기 너무 좋게 되어 있고 시내 나가는 호텔 무료셔틀도 있어 지내기 좋았습니다. 다만 객실에 꿉꿉한 냄새가 좀 났습니다

hotel was very carm & Clean Room was convinence for familly

It was a very relaxing stay for us and we enjoyed all the pools so bad! There were very less customers using the pools that we could have a good time. Have buffet breakfast during our stay. Food choices was so so. Very touched by notes left to us by housekeeping everyday after they cleaned our room. Very caring and considerate message. However, had bad experience with the concierge once when we were trapped in town late night failed to catch a taxi back to hotel. Other than that, it was a very great vacation for us.

We had a fantastic time staying at this hotel!! Had never expected it to be as amazing as it was a words cannot describe how beautiful, clean, tranquil and spectacular the resort is. If in China it's worth taking a couple of days out to relax here in Sanya

This hotel is fabulous! I love the staff and the environment here! The Thai restaurant is good but the rests are just fine. The breakfast made our day so we will definitely book the room with breakfast again if we come next time :)

Hotel is excellent for kids! Lot of attractions, the beach.... Staff is very friendly. They knew we were going with kids so they've arranged some gifts and attractions for them in the check-in. Beach is very clean and huge. There's a lot of space for running, building sand castles, etc... I have only one small suggestions: In the beach the sunshades are very few. If you want to grab one you must go there early in the morning or you'll have to sit down in the sand.

Beautiful and well maintained resort. The staff was great and very attentive. The Navigator will arrange a car and driver for any day trips you wish to take on the island. Food and beverage are overpriced. Find the beverage hut across from the 'Seafood Booth' for affordable drink. The private beach and pool are very nice. Not much in the immediate area, but if you come for seclusion, you can't beat it. The hotel offers a shuttle to town. There is a great little international supermarket on the 5th floor of Summer Mall. Grab some provisions and bring them back. We hated to leave, so memorable experience for us and highly recommended.