Canadas Best Value Inn Kelowna

Floors were new. Easy access.

Damages not repaired. Looked like door was kicked in, dented and cracked. Chain for door was not replaced properly and could not be used. A/C looked like it would fall out of window

I like that they dont request a credit card. You can give cash deposit.

I did not like the decor, the fact that no ones ever at the desk there is no room cleaning and with that said.. you get 1 towel wether your there a day or a week. I spillled my coffee on the bedding and the girl made such a scene about it i told her id wash them myself. She proceeded to bring me a dirty bed roll with stains and then argued about a fitted & a flat sheet. I made my.own bed. Took oit my own garbage and was charged for a dirty towel $10 i used that towel 5 days, when i asked to see the damage she said it was in the wash. So how would she kno ot was ruined? Secondly if linens are damaged n customers charged, how then did i end up with a dirty bed with stains? Not to mention the manager called me and said he wouldnt tolerate my rudeness. Idk when staff is arguing and complaining i was firmly stating the facts. Horrible customer service and hospitality. They also have a no visitor policy after 11. There reasoning for no services is covid, however i beg to differ. Have a great day and just be helpful and nice, some travellers could be in crisis, who knows. Ciao

Great location and quiet rooms

The rooms were small with old beds and carpets. Strong spice smells sometimes came from the first floor. There was no microwave in the rooms, and overall it was not good value for the money.

Good location off the highway, restaurants and gas stations nearby and decent, clean rooms.

Skids hanging around in the parking lot

The room space was good

The first room that we got didn’t had latch/ lock in the bathroom . So we called the receptionist and she came in and pretended that as if we broke the lock and she said ok I I’ll give you other room . And also in the lobby she didn’t welcome very well and her face looked like frustrated