Holiday Inn Express Tulsa South Bixby by IHG

The building was nice, staff was friendly and it was in a good location

Well I showed up about 7 pm there to find out my reservation had been cancelled, they said my card declined but they were never supposed to charge my card. The only room the had was a handicap one that they wanted to charge me 400 dollars over what my room should have cost. I told the girl at the counter that’s not gonna happen and immediately dropped the price 300 dollars but it was still 100 more that what it should’ve been.

Everything were definitely going to be a return customer

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The staff was so nice and welcoming. They constantly checked in on us which was above and beyond any other hotel we have ever stayed at. The room was big enough for our big family. Place was clean. Pool was not super cold. Beds were comfortable.

Pool was cloudy and hot tub had too much chemicals but was still nice and kids loved it. Breakfast even an hour before closing was pretty empty both mornings, but still offered a nice little variety of eggs, sausage and bacon when there was some.

The room was clean and breakfast was good.

The shower was inconvenient because there wasn't anything to attach the very big sprayer wand to.

Location

No HOT water for shower Wanted a pool for my kids, it was closed

Friendly staff greeted us on arrival, the room was ready and clean and exactly what we needed. We enjoyed the hot tub. :) Great breakfast the next morning. :)

It was clean and well maintained. We didn’t have any complaints in the staff was very nice.

There wasn’t much I didn’t like. I brought my own towels and pillowcases.