Kupu Kupu Jimbaran Beach Club & Spa by Loccitane

Beautiful room lovely pool in a good location near Jimbaran bay.

第一天晚上用浴缸的時候發現漏水了，整個地下都是濕的，而且沒有熱水供應。我們馬上聯絡了酒店職員，她的反應也很快，馬上安排換房，也升等了。房間設施比較舊，但也住得很舒適，只是燈光比較暗沉點。職員都很友善，自助早餐選擇不算多，但蠻好吃的，其中一天我們去了Beach Club吃早餐，感覺很Relax。晚餐也是在beach club享用，不錯！如果有時間，請務必一定要去酒店的Spa!!!超級推薦，做完有全身放鬆的感覺！

Location was great. Staff was very kind especially Yoga Aditya.

Bathroom area could be a little cleaner

the Royal Villa was amazing!

Staff were amazing. Breakfast was lovely

The stairs to upstairs room and the air conditioning was terrible

Staff were incredibly attentive. Our room was upgraded and decorated for our honeymoon. We had breakfast at the beach one day and at the hotel another, both were good. Beach was good and it was nice having quick transport there. We walked a couple times and it is very close. We also ate at the restaurant for dinner which was great. Room was nice and very clean.

AC stopped working in the middle of the night.

The staff made my day. They are amazing, kind and ready to help with everything. They are the best part of the whole experience

Very kind staff. The breakfast was super. Good location - easy to reach the beach and a lot of charming beach restaurants.

Everything absolutely amazing

The Spa was heavenly.. It was a great experience for us. The location is also not far from the beach and easily reachable by the golf buggy provided by the hotel. The beach club is quiet when we visited for breakfast. The aircon was not working well in our first night but they offered to upgrade our room on our second night, which was very pleasant. The Indian food restaurant was also great.

The room in our first night was a little "too dark" and the aircon was not working well on our first night. Some of the rooms looks deserted or maybe under renovation, but they look unused for a long time. Maybe they ought to cover the renovation work or cover/clean the unused room and make it more pleasing to the eyes from the outside.