Hedley House Hotel Wellness and Spa

Everything was as advertised. We had a brilliant stay, the location is very close to town, the room was lovely, great bed for comfortable sleep, bathroom lovely, all very clean . Breakfast was fantastic, hot, good quality and quantity, the service was brilliant, staff were very friendly and helpful, they could not do enough for you. We will definitely go back there. Also they had a great gym which we used, yoga, massage and hot tub facilities for an additional fee are available.

They charge £18 per night for safe parking which was not mentioned on booking.com. We were told that Booking.com were given the fee details by the hotel but they were not on the website when we and the hotel staff checked. The hotel did not offer a reduced fee or free parking after finding out that the parking fee was not publicised at the point of booking the hotel via Booking.com

The room was warm and comfortable, cosy bedding, great shower, gel, shampoo, etc supplied. Tea and coffee, plenty supplied. Location could not have been better for our weekend celebration,but we would definitely use the hotel again as it has good parking and is within walking distance of all the major attractions in the centre of York. Breakfast was lovely. This time I was still full from a huge late dinner. Next time I will sample the larger one which looked delicious. The staff were helpful and friendly and we were able to come and go with other members of our party quite freely. A very enjoyable experience all round

I didn't actually ask, but if I had stayed another night I would have asked for another towel.....

The size of the room. I was travelling with a friend, and we asked for twin beds. The staff are very friendly and kind. The location is number one, very close to the main attractions

N/A

The location was fabulous. Short walk from the railway station. Ideally situated to walk into the walled city via Marygate, The Museum Gardens which were beautiful, along the river or down the road which took you straight to the magnificent York Minister. We stayed for three nights bed and breakfast. The dining rooms were bright, airy, the choice of breakfast was lovely, fresh fruit, cereal, yogurt etc hot food freshly cooked, generous and the waitress very nice . We didn't use all the facilities, but saw it had a nice garden and spa for use. Even read in the brochure you could have BBQs there. Got some useful advice of how to get to places following the map provided Would recommend to our friends and family if visiting York and would revisit

Just a couple of things missing which would of enhanced our stay further .. a mini fridge in the room to keep water and fresh milk cold TV didn't appear to connect to the Internet so after a long day sight seeing would of been nice to watch something other than mainstream TV

10 minute walk from the station. 10 to 15 minute walk from many of the city’s attractions but in a quiet area. Friendly welcoming hosts and the ability to leave our luggage both before checking in and after checking out made our trip even nicer.

Lovely friendly staff .The rooms were lovely and clean with tea/coffee making facilities and a maid service each day. The breakfast was value for money and had an excellent choice. The location was perfect for our group and was just a 7-10 minute walk from the York Minster. Pubs and restaurants located within a 5 minute walk of the hotel.

The staff were friendly and accommodating. The bed, pillows, and bedding were fantastic. We had a wonderful night's sleep. The bathroom was clean, modern, and spacious. I really enjoyed the location of the shower controls. It was outside of the water area so you could get the temperature just right before getting in. We stayed on the top floor and had two lovely skylight windows. The train runs just across the street, but it was not a bother. I believe it does not run between 11:30pm and 6:30am. The hotel does not have a lift, so stairs are a must. We had a lovely stay and would return again if visiting York.

Bed was very comfy. Room had good space and staff seemed friendly when we arrived.

It says multiple times on here AND their website that the hot tub is included for free. In fact it was the reason why we booked. I even had asked before our arrival and payment wasn’t mentioned. When we arrived they were asking for £20 per person. Really really upsetting and almost ruined our stay

Great location, friendly staff, very clean and lovely room. We both enjoyed the cooked breakfast.

N/A