Renaissance Zurich Tower Hotel

Came for dinner. Our Hostess/Server Ana was very kind, helpful, friendly and made us feel very welcome. We ordered the burgers and they were delicious. The French fries were crispy and hot, just how we like them.

We had the most amazing experience and stay at the Renaissance in Zurich. We already are planning our return trip. The front desk staff was so helpful and kind. Lea was fantastic in the Sky Lounge. She was so helpful and lovely that we made a special trip back to the lounge to give her a hug before we left. The personal touches and care given to us by Lea and others went above and beyond.

Hotel feels like a great quality Marriott, minus one star for the location's dearth of walkable attractions & things-to-do in the immediate neighborhood. Room on the 11th floor was spacious enough for Yoga stretches on the floor. Shower (liquid soap/shampoo) & toilet in separate "rooms" and well-equipped with safe, good-sized fridge, ironing board/iron, hair-dryer, coffee-maker & hot-water carafe. Comfortable queen bed with 4 pillows of varying firmness. Strangely, no clock in the room. Easy controls for the A/C Checked out the Gym on the 15th floor - well-equipped, nice views. Sauna is spacious enough for several people; showers nearby Sky Lounge is next door with limited hours open but had a very good variety of snacks, cold & hot, and a Cappuccino machine. Did not see any staff but you need a keycard for both the Gym & Lounge

Lea made our stay truly memorable. While excellent service is expected at a great hotel, her kindness toward our toddler was something special. She took the time to engage with our daughter, remembered her from previous visits, and consistently went out of her way to make her feel included and welcome. What could have been a quick stop in the lounge became one of the highlights of our stay because of Lea’s warmth and genuine care. Her attentiveness felt personal rather than routine, and it made a lasting impression on our family. She is a tremendous asset to the hotel.

Feueralarm um 07.45 Uhr wegen einem verbrannten Toastbrot. Wir waren im 15. Stock und hätten die Treppe nehmen sollen. Beschilderung irritierend und keine qualifizierte Antwort erhalten.

Nice and friendly staff who were eager to assist

The staff was extremely friendly and helpful. Entire stay was excellent

Great location. Easy access to trains and downtown. Stores and restaurants in easy walking distance.

Great room, great food, delicious pasta , great staff

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