explora Atacama

Perfect hotel ton explore this magnificent region of Chile. We had perfect days, explorations, meals, pool time, massages, sauna. Explorations and guides are world class. The structure of the hotel is incredible. Beautiful. Jus go to that place. Night exploration for stargazing was remarkable. having their on stargazing room with perfect instruments really is a treat. And also would highlight the fact that the have private pools in puritama thermals.

The people are really great. The food is 'okay'- they try too hard to create usual tastes... need some simple options too. The rooms need a major renovation. The common areas look like they were renovated but in more of a low budget way. The van's are okay but need to upgrade to sprinter van.

An extraordinary experience. Very interesting and well organized tours, with well informed guides. We learned a lot about the region, geology, history and local communities, Excellent food, very nice and helpful employees. 100% recommended.

My third Explora brings some mixed feelings. I still love the business model. Show up with some version of a wish list and they will sort things out with you. Daily excursions were great and spanned a variety of skill levels. Most trips are half-day (8-11a & 4-7p +/-) to avoid the midday heat. My favorite hikes were slot canyons (Domeyko), walking along the small river beds (Punta del Inca), and the White Volcano (with geysers). Elevation can be extreme and you should manage your trips to work up higher if you want. My last hike was >18,000’. The rooms are modern and spotless. Bed very comfortable. Humidifiers available on request. Explora doesn’t seem to attract a young party crowd, but they could still use more sound insulation. The lodge feels remote, but it is in the town with sometimes noisy neighbors. Staff was generally very friendly and helpful. Some clearly enjoy chatting with guests and/or showing off Atacama’s plants and wildlife. There were a few standouts that I hope to see at future Exploras, but also a few that seemed ready to move on. The food is mediocre. Good enough that I wasn’t compelled to leave the lodge … but I did consider it. Dinner was chronically under seasoned, the menu was repetitive, and there were execution errors. Lunch and breakfast are primarily a buffet. Food at Explora Peru was spectacular so the food here, from the same executive chef, really hit hard. Food pulls the overall rating down.

Website should be proactive and notify weekly about weather conditions. It is important to advise what clothing to pack for different explorations. When exploration is at 5K altitude in spring, there could be very low temperature, which requires winter clothes. At the same date bike exploration at the hotel altitude requires light clothes as it is extremely hot.

Hospedagem incrível e experiência supreendente. Ótima gastronomia e acomodações de luxo. O guia Fred é excepcional, no conhecimento, conteúdo e simpatia. Profissional superior e entretém de maneira maravilhosa.

Tudo neste hotel é incrível! O restaurante é maravilhoso, o cardápio foi elaborado pelo chefe Virgilio Martínez. Toda a equipe do hotel é muito educada e atenciosa. Os garçons são extremamente gentis. Os motoristas das vans são ótimos. O grande destaque vai para a equipe de guias das explorações, todos maravilhosos. O hotel é caro, mas vale cada centavo.

Hotel incrível, atendimento impecável, comida maravilhosa

Organização, preparo dos funcionários. Prontidão nas respostas e solicitações.

As acomodações são ótimas, as refeições interessantes, os guias atenciosos e qualificados. Os dedicação e gentileza dos funcionários de apoio faz a diferença. Destaque especial para Erik, do bar, o garçon Juan Pablo e os guias Rodrigo e Juce. Infelizmente, na última noite foi feito um churrasco com horário determinado e não havia alternativa para jantar. O evento abrigava um grupo grande hóspedes corporativos que chegou no dia anterior. A falta de alternativa e a atmosfera corporativa do evento realizado da última noite ofuscou a excelente experiência que tive nos dias que passei no hotel