Watermark Luxury Oceanfront All Suite Hotel

Arrived and room had mechanical problems with HVAC, fans, remotes for the television. Asked to speak to a maintenance technician to address the problems, hotel staff became very obnoxious with me. Was eventually switched to a new room that had the same problems and more. Left within an hour of arrival and am working on a refund due to the unsafe and poor conditions of the rooms causing me to have to find a new hotel to stay at.

location on the beach is excellent.

Poorly maintained facility is an understatement. Unsafe feeling.

The location, room and view absolutely exceeded my expectations. Will definitely be coming back here!

Could use more amenities

Right on the beach

Needs updating

The location on the beach was excellent.

Our electricity went out in our room. The hotel was prompt in repairing it, but it took the entire day.

Loved the potential of the property, but needed some TLC

Overall the property is decent but it's starting to fall apart. No hot water at times, water leaking from bathroom ceiling, Appliances are old and dated, TV HDMI ports are rusty looking and do not work. They also have a huge ant problem and roach problem. The staff is friendly and will do their best to accommodate your needs. Security guard is usually sleeping on night shift. The area of Cabarete is pretty safe but still don't want to see my security sleeping most of the time in the front lobby. The best part about this place is the location. It's literally right on the beach. Even with that, they still have a lot of work to do on this place. It has sooooo much potential to be amazing. Just needs a little TLC. I've stayed at this location for the last 5 years at least 1-2 times a year but I think its finally time to move on. I've found another place also in Cabarete that's well taken care of and up to date with modern amenities.

Excellent stay at the watermark. Location cannot be beat. Friendly staff. Housekeeping everyday.